Senior Property Manager, Multifamily

Cushman & Wakefield • Foley, AL

6d

About The Position

The Senior Property Manager oversees an assigned portfolio or multifaceted property in a designated geographic area. Working closely with the ownership group, this role promotes consistent operations throughout the portfolio and serves as a single point of contact for the client. The position partners with the Asset Manager and Regional Property Manager to ensure communities operate smoothly, while overseeing operations, finances, staffing, customer service, and marketing.

Requirements

• Bachelor’s degree.
• At least 5 years of property management experience.
• At least 5 years of management experience.
• Experience in a supervisory role and managing staff.
• Experience writing and maintaining budgets.
• Proficiency in Yardi or similar property management software.
• Strong knowledge of finance and building operations.
• Ability to analyze, prioritize, and delegate.
• Ability to effectively manage a team of employees and vendors.
• Advanced knowledge of Microsoft Office Suite.
• Ability to travel regularly to multiple property sites and off-site meetings.
• Detail-oriented and able to focus despite frequent interruptions.
• Ability to maintain confidentiality and protect business operations.

Nice To Haves

• CPM, RPA, or CSM designation, or currently pursuing one.
• Real estate license.
• Previous experience analyzing and negotiating commercial lease or contract language.

Responsibilities

• Oversee community operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
• Develop, mentor, lead, and manage a cohesive, high-performing team across leasing, customer service, maintenance, and management.
• Analyze competition and develop creative marketing programs to drive revenue.
• Model and reinforce the company mission and operating standards.
• Supervise the day-to-day operations of the on-site team and ensure policies and procedures are followed.
• Interview, hire, and terminate on-site staff as necessary, and maintain effective staffing.
• Promote a positive living environment through prompt conflict resolution and consistent follow-up.
• Manage the community budget and finances.
• Work with leasing staff to meet leasing and marketing goals.
• Maintain positive relationships with community vendors.
• Coordinate special projects as requested by a supervisor and perform other related duties as assigned.

Benefits

• 120 hours of paid time off annually, prorated upon hire.
• 40 hours of sick time annually, prorated upon hire.
• Two paid volunteer days annually.
• 12 or more company holidays annually.
• Paid parental leave.
• Medical, dental, vision, and life insurance.
• Supplementary benefit options, including pet insurance and pre-tax spending accounts.
• Early access to pay.
• Company discounts program.
• Personal and professional development resources, including LinkedIn Learning.
• Employee Assistance Program and counseling services.
• Eligible employees may enroll in retirement savings plans, health savings accounts, disability insurance, and other benefit programs.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior