Senior Property Manager
About The Position
The Senior Property Manager is responsible for all phases of apartment building operations and management for 425 units across Residences at King Farm and Residences at Rio. Residences at Rio is a 136-unit rent-controlled property, while Residences at King Farm is a 289-unit market-rate property with an additional condominium component of 28 privately owned residences. The role carries out duties in a timely and cost-effective manner and supports senior management in resolving building-related issues. The position leads property staff and oversees financial performance, leasing, vendor relationships, resident relations, building inspections, maintenance, and capital improvements. It ensures compliance with company policies and applicable rent-control requirements, while supporting resident retention and operational goals.
Requirements
- Bachelor’s degree.
- Experience managing high-rise Class A luxury properties.
- At least three to four years of property management experience.
- At least one year of team-management experience.
- Proficiency in Microsoft Office.
- Detail-oriented, with strong analytical and problem-solving skills.
- Strong time-management and organizational skills.
- Ability to manage a team effectively.
- Ability to work in a fast-paced, multi-entity environment, multitask, and follow through.
- Ability to work under pressure and communicate effectively.
- Ability to contribute effectively as a team member on applicable assignments.
- Ability to respond to others’ needs in a timely and courteous manner.
- Excellent attendance is required.
Nice To Haves
- Experience with Yardi property management accounting software.
Responsibilities
- Lead, coach, train, motivate, and hold property staff accountable to company standards and operational goals; recruit and retain a service-oriented team.
- Promote BMC’s core values of service, teamwork, and continuous improvement.
- Monitor income and expenses, maximize revenue, control costs, and achieve budget goals.
- Prepare annual operating budgets and monthly variance reports.
- Update the condominium budget, prepare financial materials for the annual condominium meeting, coordinate the meeting, and follow up on action items.
- Oversee rent collection, delinquency follow-up, and lease enforcement in accordance with company policies.
- Implement authorized company policies and procedures and ensure compliance.
- Build real estate industry relationships that benefit the company and support its marketing goals.
- Promote a leasing and resident-retention culture at the property level.
- Collaborate with Revenue Management to set rents and position the property; review pricing weekly in light of lease expirations, make-ready costs, and other factors to minimize turnover costs.
- Help establish property pricing strategies and develop and implement rent-renewal strategies, sales plans, and marketing plans to maximize rental income.
- Ensure compliance with rent-control requirements, including rent increases, renewal notices, and required documentation.
- Maintain knowledge of the market, market rents, trends, and demographics.
- Schedule authorized contractors and vendors for vacant-apartment preparation and monitor work in progress.
- Perform cost analyses and comparisons when required; assess vendor effectiveness, efficiency, and safety; approve invoices for payment.
- Respond promptly and professionally to resident concerns and after-hours issues; address noise complaints in writing.
- Prepare and send resident correspondence using RentCafe and encourage retention through relationship-building and customer service.
- Oversee physical inspections of property areas for health, safety, risk management, asset preservation, customer service, and company standards.
- Monitor work-order completion, preventive maintenance, and apartment turnover to ensure timely repairs and move-in readiness.
- Prepare for annual county and city inspections, coordinate corrective work, and submit required reports.
- Recommend and assist with needed capital improvements.
- Perform other duties as assigned and maintain excellent attendance.
Benefits
- Paid time off.
- Medical plan options.
- 401(k) match with immediate vesting.
- Rent discount at BMC properties.
- Paid volunteer leave.
- Gym membership contributions.
- Company-wide social outings.
- Additional bonus incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
