Senior Property Manager

BXP•Seattle, WA

17d

About The Position

The Senior Property Manager manages and oversees property management operations, revenue maximization, expense control, and tenant relations for an assigned Seattle portfolio or property, independently and/or through the management of staff. The role provides leadership over day-to-day property operations, including tenant relations, security, life safety, landscaping, parking, operations and maintenance, capital projects, and financial management. It develops operating and capital budgets, implements property-level business plans, manages financial reporting and capital projects, and ensures contractors and services meet lease requirements and company standards. The position maintains frequent tenant contact, supports collections and client satisfaction, reviews alteration plans, inspects tenant and building areas, and oversees construction activity affecting building systems or occupied areas. It mentors and evaluates management-level staff, arranges training, and develops relationships with tenants, vendors, and the local business community. Additional duties include crisis and emergency planning, loss control, energy conservation, parking operations, leasing support, vendor insurance monitoring, and participation in regional initiatives and professional development. This position reports directly to the Vice President of Property Management or a Regional Property Manager. The stated base salary range is $135,000–$201,000, with an annual discretionary bonus and a comprehensive benefits package. The role involves office work and regular property tours, including walking and stair climbing, with occasional work outside and exposure to noise, vibration, and dust.

Requirements

Bachelor’s degree with a concentration in Business Administration or a real-estate-related field.
7 to 10 years of progressively responsible premier commercial office property management experience.
Previous supervisory experience.
Proven ability to execute best-in-class building operations.
Strong technical understanding of mechanical, electrical, and plumbing systems and a solid understanding of structural design concepts.
Familiarity with ADA and OSHA.
Working knowledge of security and life safety protocols.
Proven leadership abilities.
Ability to work autonomously and productively as part of a team.
Ability to organize and coordinate work efficiently, set priorities, and motivate others.
Ability to work in a fast-paced environment and manage multiple simultaneous deadlines and projects.
Superior written, oral communication, and interpersonal skills.
Excellent problem-solving skills.
Proficiency with Microsoft Office applications.
Flexibility with schedule.
Valid driver’s license.
Ability to perform office work, property tours involving walking and climbing stairs, and regular bending and reaching; occasionally crouch and climb stairs and ladders.
Ability to work in indoor and outdoor environments with varying temperatures and occasional exposure to vibration, noise, and dust.

Nice To Haves

Certification as a Real Property Administrator (RPA) and/or Certified Property Manager (CPM).
Continuing education toward LEED certification.

Responsibilities

Lead day-to-day operations for an assigned portfolio or property, including tenant relations, security, life safety, landscaping, parking, operations and maintenance, capital projects, and financial management.
Develop annual operating and capital expenditure budgets and implement property-level business plans.
Prepare quarterly accruals, budget reforecasts, variance explanations, and required financial reporting.
Manage capital projects and maintain familiarity with relevant lease provisions and obligations.
Engage, solicit, negotiate with, and administer contractors and service contracts; review contractor quality and adherence to specifications.
Coordinate with other departments to advance projects and maintain service levels and operations.
Review and approve property invoices.
Provide operational backup for site-wide projects and staff, including retail and common areas.
Collaborate with the Marketing team on client appreciation events.
Support the collections process by communicating with clients and regional staff.
Maintain frequent tenant contact to improve service delivery and client satisfaction.
Review client alteration plans and verify required documentation before work begins.
Provide additional services to clients and enhance work order revenue.
Inspect tenant spaces, public and mechanical areas, grounds, and construction projects for maintenance, cleanliness, and potential impacts to building systems or occupied areas.
Manage and mentor management-level staff, assess performance, conduct reviews, and provide or arrange training.
Develop and maintain business relationships with tenants, vendors, and the local business community.
Resolve crisis management, injury and illness prevention, and business continuity matters.
Lead regional portfolio initiatives, projects, and strategic planning.
Oversee loss control and emergency response planning; ensure employees are trained and drilled and materials are periodically updated.
Investigate and report accidents and property damage to appropriate management and authorities.
Manage property-level energy use and conservation efforts.
Communicate with retailers, office tenants, and the community regarding marketing programs and public relations activities.
Provide feedback on contract employees’ performance as needed.
Assist the leasing group, including conducting leasing tours.
Monitor vendor insurance certificate requirements.
Maintain responsibility for property emergency response procedures and parking operations.
Maintain working knowledge of company databases and reporting tools; keep current with property management practices through professional organizations and continuing education.
Participate in community partner organizations and perform other assigned duties.