Senior Property Manager

Bozzuto•Saint Petersburg, FL

11d

About The Position

At Bozzuto, team members share a commitment to doing good for others by designing, building, managing, and maintaining distinctive residences. The company aims to provide exceptional experiences for clients, residents, and colleagues in a welcoming, inclusive workplace guided by concern, creativity, passion, and the pursuit of perfection. The Senior Property Manager role is described in the posting as a General Manager position. It leads the property team and oversees sales, marketing, operations, financial performance, customer satisfaction, and relationships with owners, residents, employees, and vendors. The role includes reporting operational and financial performance to clients and ownership groups, differentiating the community in its competitive marketplace, and supporting the growth and development of team members. The position works one weekend per month, with two weekdays off during that week. It is eligible for additional bonus opportunities and offers a salary range of $90,000–$93,000 USD.

Requirements

A four-year college degree or equivalent relevant experience.
At least 5 years of experience in property management, hospitality, or retail.
A track record of building, developing, and retaining high-performing teams.
A track record of building and maintaining strong relationships with clients, investors, ownership groups, and vendors.
Experience managing a budget and/or P&L.
Proficiency with industry software, including YARDI, apps, and computer programs.
Strong financial skills and a basic knowledge of generally accepted accounting principles (GAAP).
Outstanding written and verbal communication skills.
A sharp professional appearance.

Responsibilities

Lead by example and model behaviors consistent with Bozzuto’s core values and culture.
Inspire the team to execute sales, marketing, and operational activities that achieve budgeted occupancy and customer retention goals.
Manage the property’s financial performance in accordance with the established budget.
Coach team members to understand how their work contributes to broader goals.
Prepare and deliver timely, accurate financial and operational performance reports to clients and ownership groups, explaining effectiveness, trends, and variances.
Build and maintain strong relationships with owners, residents, employees, and vendors.
Monitor the competitive marketplace and coach the team on differentiating the community and Bozzuto from competitors.
Partner with consumer marketing to implement strategies that position the community as a destination for enriched living experiences.
Create an operating environment that supports guest satisfaction and strong customer satisfaction ratings and community reviews.
Work one weekend per month when prospective residents are searching for a home, with two weekdays off during that week.
Encourage knowledge sharing and collaboration to support team members’ professional growth and development.
Support participation in training and educational opportunities.
Build a motivating environment and coach team members in the moment, providing opportunities to develop their skills.
Manage team performance through reviews, constructive feedback, and development plans.
Engage people in meaningful conversations and demonstrate concern for their well-being.
Take responsibility for customer problems and ensure they are resolved.
Help ensure the community is impeccable and assist team members as needed.