Senior Property Manager
About The Position
The Senior Property Manager is responsible for all aspects of managing a commercial building, including operations, financial activities, and relationships with tenants, property owners, and vendors. The role oversees tenant improvements and service contracts, supervises property inspections, and works with ownership to implement recommended developments. The Senior Property Manager is expected to provide legendary customer service while maintaining a focus on productivity and results. Transwestern Services collaborates to deliver tailored commercial real estate solutions. The firm operates across 35 offices nationwide and has a 2,200-person team working across service lines.
Requirements
- Bachelor’s degree in Business Management, Finance, Accounting, or a related discipline.
- State real estate license.
- At least 7 years of property management experience, including commercial/Class A office management.
- At least 3 years of people-management experience, specifically managing a staff of three or more.
- Intermediate to advanced proficiency in Microsoft Word and Excel.
- Strong understanding of financial reports, including actual-versus-budget variances.
- Ability to keep information strictly confidential.
- Strong desire to succeed in an entrepreneurial environment.
- Exceptional oral and written communication skills.
- Ability to handle multiple projects, changing priorities, and a continually heavy workload.
- Strong customer service orientation.
- Ability to foster a positive working environment and provide leadership and direction for team members’ growth and development.
Nice To Haves
- CPM and/or RPA designation, or currently working toward one.
- Proficiency with Microsoft Outlook, Angus, and accounting software such as MRI, Yardi, or CTI.
Responsibilities
- Professionally represent Transwestern while adhering to the terms and conditions of the management agreement.
- Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives.
- Provide management and leadership to property staff, including hiring and performance management.
- Develop a comprehensive annual inspection process and complete inspections as required for the asset, company best practices, and client requirements.
- Develop operating and capital budgets, track variances, oversee CAM reconciliations, and ensure a smooth recovery process.
- Bid, negotiate, and manage vendor contracts in accordance with company and client procurement requirements.
- Maintain communication with third-party owners and the accounting team to ensure contract compliance, including accurate and timely reporting.
- Coordinate and oversee tenant and building construction work to ensure timely and accurate completion on behalf of the client.
- Participate in leasing and client team meetings and promote effective communication between leasing and property management teams.
- Build and maintain positive relationships with tenants, external clients, and internal clients.
- Communicate clearly and accurately, in person, by phone, and in writing, regarding the property manager’s authority under applicable legal agreements and company policies.
- Coordinate training and development activities for team members.
- Build relationships with BOMA and local commercial real estate members to stay aware of competitor activity and business development opportunities.
- Perform additional duties or projects as assigned by senior leadership and the client or ownership.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
