Senior Project Manager - Dynamics ERP Implementation

Hitachi Solutions•Chicago, IL

2d•CA$135,000 - CA$180,000•Remote

About The Position

The Senior Project Manager leads complex Microsoft delivery engagements, ensuring successful client outcomes, predictable execution, financial control, and alignment with business value through Hitachi Solutions’ delivery methodology. The role brings together delivery, architecture, functional, technical, offshore, PMO, and client teams, establishing ownership and disciplined plans and forecasts. It uses KPIs to drive proactive action, escalates risks early, manages scope and change through defined processes, and applies commercial judgment to protect margin and client outcomes. The position owns end-to-end delivery, including scope, schedule, budget, quality, risks, issues, dependencies, change management, and baseline control. It manages project budgets of $10 million or more, leads client and executive governance, and provides transparent, action-oriented communications. The Senior Project Manager also supports PMO and delivery-process improvements, coaches team members, resolves conflicts, and maintains delivery control while leading teams through ambiguity and pressure.

Requirements

10 or more years of professional services project management experience, preferably in complex consulting delivery roles requiring rapid ramp-up and independent execution.
Proven client-facing consulting experience implementing ERP, CRM, Dynamics 365, and/or broader cloud solutions.
Experience managing multi-platform, multi-workstream projects across onshore, offshore, client, and delivery teams.
Ability to communicate clearly and effectively with senior management, business and IT executives, customers, vendors, and internal delivery leadership.
Strong business acumen, commercial judgment, stakeholder leadership, and team leadership without relying on formal authority.
Applied experience with project management principles and approaches including Agile, Scrum, SAFe, CPM, Waterfall, hybrid delivery, and standard governance controls.
Proven success delivering measurable consulting project outcomes, including predictable execution, client trust, scope control, and financial discipline.
Proven success leading teams of 20 or more consultants across multiple time zones, including offshore resources.
5–10 years of ERP implementation experience.
At least 5 years of consultancy implementation partner experience.
Demonstrated project controls expertise, including detailed project plans; scope, schedule, and budget baselines; progress and financial tracking; variance analysis; and proactive corrective action throughout the project lifecycle.

Nice To Haves

Bachelor’s degree in Computer Science, CIS, Business Management, or a related field.
PMP certification.
Advanced proficiency with Azure DevOps, Microsoft Project, and project delivery tools.
Expertise in schedule management, critical path analysis, baseline control, forecasting, and project controls.
Experience using Power BI and KPI-driven delivery management.
Experience managing project financials, including EACs, margin management, variance analysis, and commercial forecasting.
Experience leading executive governance, project health reviews, and stage-gate processes.
Experience delivering Microsoft cloud, ERP, CRM, or digital transformation programs.
CSM, PMI-ACP, SAFe, or equivalent agile delivery certification.

Responsibilities

Own end-to-end delivery of large, complex projects aligned with organizational objectives and client business outcomes, managing scope, schedule, budget, quality, risks, issues, dependencies, change management, and baseline control.
Establish ownership, decision rights, communications cadence, project goals, success criteria, and priority trade-offs with client and internal stakeholders.
Manage risks, issues, and dependencies; develop mitigation and get-to-green plans, clarify business impact, and escalate early when delivery or commercial outcomes are at risk.
Apply Hitachi Solutions’ delivery methodology, stage gates, project health reviews, and standard delivery practices, while improving execution quality.
Manage project budgets of $10 million or more, including forecasting, budget-versus-actual review, estimate-at-complete awareness, margin protection, and corrective action on financial variances.
Identify scope changes, lead re-estimation, and estimate, create, and deliver Change Orders with client alignment and commercial rationale.
Lead or support Steering Committee governance, stage-gate readiness, executive status reporting, decision management, and alignment to value and outcomes.
Communicate project progress, risks, required decisions, delivery challenges, and corrective actions clearly to customers and internal stakeholders.
Contribute to PMO and Delivery Excellence improvements by capturing lessons learned, improving reusable delivery practices, and using standard tools, templates, and reporting discipline.
Provide first-line project escalation support, establish accountability, coach delivery behaviors, resolve conflicts, and address capability or execution gaps.
Lead teams through ambiguity, drive timely decisions, balance competing priorities, and reinforce execution discipline under pressure.