Senior Product Support Associate- Digital Onboarding

JPMorganChase • Plano, TX

1d

About The Position

As a Senior Product Delivery Associate in Client Onboarding and Service, you help enable stable, scalable product delivery. You collaborate with cross-functional teams, build key relationships, and support the product in continuously delivering value. The role involves executing delivery tasks, supporting change initiatives, and helping ensure that products reach market smoothly.

Requirements

• 3 or more years of experience, or equivalent expertise, in product management or a relevant domain area.
• Demonstrated performance in product management or a relevant domain area.
• Experience executing operational management and change readiness activities.
• Experience in product deployment processes.
• Experience collaborating with product technology and business partners.

Nice To Haves

• Developed knowledge of the product development life cycle.
• Experience in a previous product support role.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Collaborate with the Product Delivery Manager to execute key delivery tasks and identify ways to improve efficiency.
• Support change management activities across functional partners.
• Monitor adherence to the firm’s risk, controls, compliance, and regulatory requirements.
• Raise blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior