Cloud & Hosting - Senior Product Owner - Modern Engineering

GSK•Philadelphia, PA

5d•Hybrid

About The Position

The Senior Product Owner for Cloud & Hosting in Modern Engineering owns the strategy, roadmap and outcomes for platforms used by GSK engineers, including developer tooling such as GitHub and Azure DevOps; infrastructure automation with Red Hat Ansible Automation Platform; Azure and Google Cloud hosting; observability; and AI-enabled engineering. This is a hands-on product leadership role involving roadmap direction, evidence-based prioritisation, technical validation and collaboration across engineering, platform ownership, security, quality, finance, procurement and business stakeholders in the US and UK. The role is accountable for secure, compliant, reliable and cost-effective platform capabilities. Success is measured through outcomes such as faster and safer engineering delivery, platform adoption and developer satisfaction, optimised toolchain spending, and controls embedded in the platforms. The position may be based in the United States or United Kingdom and is hybrid, with office attendance arranged with the manager, collaboration across US and UK time zones, and occasional travel between sites potentially required.

Requirements

Bachelor's degree in computer science, engineering, business or a related field, or equivalent practical experience.
10 or more years of experience in technology, including at least 4 years as a product owner or product manager for internal platforms, developer tools or infrastructure products.
Delivery experience in pharmaceuticals, healthcare, financial services or another regulated industry, with working knowledge of change control, validation and audit processes.
Experience building and defending a multi-quarter roadmap using a method such as WSJF, RICE or cost of delay.
Experience managing backlogs for two or more teams using Jira or Azure DevOps Boards and applying SAFe, Scrum or Kanban.
Experience defining and reporting adoption, DORA or developer experience metrics.
Experience conducting structured user research with internal customers and translating insights into product features.
Experience developing a funded business case or migration plan covering costs, benefits and risks.
Ability to influence senior leaders and multiple delivery teams without formal authority.
Experience designing, configuring and troubleshooting GitHub Actions and/or Azure DevOps YAML pipelines, including security and integration controls.
Hands-on experience with Ansible and scripting or Infrastructure as Code, using technologies such as Python, PowerShell or Terraform.
Working knowledge of Azure and/or Google Cloud architecture, identity, networking and platform integration.
Experience investigating logs, metrics and traces and using operational evidence to improve SLOs and reliability.
Experience leading technical design reviews, proof-of-concepts, API integration assessments and solution validation.
Technical ability to integrate AI in platforms and conduct proofs-of-concept and assessments.

Nice To Haves

Background as an engineer, cloud, SRE or DevOps practitioner who moved into product leadership.
Experience building reusable developer experience platform playbooks and automation patterns at enterprise scale.
Experience scripting in Python or PowerShell to retrieve usage, cost or operational data from platform APIs.
Experience building observability dashboards, querying telemetry, and supporting incident and root-cause analysis.
Hands-on evaluation of GitHub Copilot, AI agents and MCP-based integrations, including secure execution controls, least-privilege identity and human-in-the-loop approvals.
Familiarity with software supply chain security, including SBOMs, artefact signing and hardened base images, and with cloud security posture tooling.
Experience working across India, US and UK teams, time zones and regulatory contexts, including FDA and MHRA expectations for GxP systems.

Responsibilities

Own a 12–18 month Cloud & Hosting portfolio roadmap aligned with engineering, security and business strategy, using a clear prioritisation method such as WSJF, RICE or cost of delay.
Define and report targets for adoption, DORA metrics, developer experience, SLO attainment and cost per user, and use them to guide investment and retire low-value work.
Conduct interviews, surveys and usage analysis with delivery teams in the US and UK to identify and size high-value problems.
Write and prioritise epics and features with clear acceptance criteria across two or more platform teams, and lead quarterly PI- or OKR-based planning.
Participate in architecture reviews, technical design, proof-of-concepts, implementation validation and troubleshooting; build or modify representative CI/CD pipelines, Ansible automation, scripts and API integrations to test feasibility and quality.
Lead business cases and phased plans for toolchain changes such as Azure DevOps-to-GitHub consolidation and licence optimisation, and technically validate migration patterns, workflows, runners, identity and controls.
Review logs, metrics, traces, dashboards, incidents and SLOs with engineering teams, translating root causes, operational findings and technical debt into measurable product improvements.
Partner with Security, Quality and GRC to deliver and verify GxP, SOX, software supply chain and AI guardrail controls as product features, such as policy-as-code, signed artefacts, hardened images and audit evidence.
Shape the roadmap for GitHub Copilot and AI-agent experiences in developer tooling, including usage policy, identity, approvals, operational safeguards and value measurement.
Align senior leaders, architects and delivery teams across regions on priorities, using evidence to support prioritisation decisions.
Manage roadmaps and renewals with Red Hat, GitHub, Microsoft, Google and observability/AIOps vendors; own budget inputs, licence utilisation and technical product assessments.
Drive onboarding, documentation, champions networks and release communications to support adoption of new capabilities.