About The Position

As a Senior Product Owner and Delivery Lead in Banking Technology, you will guide banking software initiatives from discovery through delivery. You will work with customers, business stakeholders, architects, developers, quality assurance teams, and Scrum Masters to define priorities, translate business needs, and support predictable execution. Your work will help deliver practical, scalable technology solutions that support financial services experiences. This role is on-site Monday through Friday. Fiserv considers in-person collaboration essential to the role, supporting onboarding and stronger productivity. Candidates must already possess valid and unrestricted U.S. work authorization; candidates requiring current or future sponsorship, including those with temporary visas, will not be considered.

Requirements

  • At least 6 years of experience in product ownership, business analysis, project management, or software delivery for enterprise software initiatives.
  • At least 6 years of experience gathering requirements, managing stakeholder priorities, and translating business needs into user stories, acceptance criteria, and delivery documentation.
  • At least 6 years of experience working with Agile methodologies and the software development lifecycle in collaboration with architects, developers, quality assurance teams, and business stakeholders.
  • At least 6 years of experience supporting customer-facing technology initiatives with external stakeholders and technical delivery teams.
  • At least 6 years of experience working with application programming interfaces, system integrations, data flows, or enterprise software solutions.
  • Experience communicating product priorities, risks, dependencies, and delivery status to business and technical audiences.
  • Bachelor’s degree or higher in business, computer science, information systems, engineering, or a related field, or an equivalent combination of education, related experience, and/or military experience.
  • Valid and unrestricted U.S. work authorization; the role does not consider candidates requiring sponsorship now or in the future.

Nice To Haves

  • Experience in commercial banking, treasury management, payments, cash management, digital banking, or financial services.
  • Experience using Jira, Confluence, or similar collaboration tools.
  • Familiarity with authentication, single sign-on, security concepts, and enterprise integrations.
  • Experience using artificial intelligence-enabled productivity or product management tools.

Responsibilities

  • Serve as the primary point of contact for customers and business stakeholders throughout product discovery, planning, and delivery.
  • Gather, analyze, and prioritize business requirements for banking software initiatives.
  • Define and maintain product backlogs, delivery objectives, user stories, acceptance criteria, process flows, and supporting documentation.
  • Translate business needs into functional and technical requirements for architects, developers, and quality assurance teams.
  • Partner with architects and developers to evaluate software architecture, application programming interfaces, system integrations, data flows, and security considerations.
  • Coordinate project planning, sprint readiness, delivery execution, risk tracking, dependency management, and issue resolution across distributed teams.
  • Use artificial intelligence-enabled tools to improve analysis, planning, documentation, communication, and team productivity.

Benefits

  • Fuel Your Life program supporting physical, financial, social, and emotional well-being.
  • Paid holidays and generous time away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof peer-recognition program with points redeemable for rewards.
  • Eight Employee Resource Groups.
  • Training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning, including a 401(k) match and discounted shares through the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental and military leave.
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