Senior Product Manager, Connected Living

Comcast Resume • Philadelphia, PA

2d

About The Position

Comcast is seeking a Senior Product Manager to shape connected protection products for households. The role focuses on experiences that help safeguard homes, devices, and families through smart home security powered by WiFi intelligence, cybersecurity, and family safety features. The goal is to deliver proactive, personalized protection experiences that anticipate customer needs, whether customers are at home or on the go.

The Senior Product Manager defines product strategy, identifies unmet customer needs, develops product roadmaps, and partners with engineering, design, marketing, business, and other teams to deliver products at scale. The position owns work across the full product lifecycle, from discovery and definition through development, delivery, deployment, and optimization. It also uses customer research, market and product data, and performance measurements to guide product decisions and future development.

This position cannot provide work authorization sponsorship or immigration support now or in the future. Comcast generally prefers on-site collaboration unless a team is designated as virtual; the posting does not specify a work arrangement for this position.

Requirements

• Generally requires 3–5 years of related work experience, according to the preferred qualifications section; the posting separately lists 10+ years under Relevant Work Experience.
• Experience identifying customer needs and translating problems into feature requirements and prioritized user stories.
• Ability to work cross-functionally with design and engineering and provide clear direction on product goals and requirements.
• Ability to measure product impact and use performance data to inform product decisions.
• Customer-centric approach and ability to synthesize data, research, and direct customer input.
• Ability to negotiate constraints, communicate clearly, adapt to changing conditions, and coordinate impacted partners.
• Relationship-building and collaboration skills.
• Bachelor’s degree is listed as preferred; equivalent business experience, a combination of coursework and experience, or extensive related professional experience may also be considered.

Nice To Haves

• 3–5 years in product management or product marketing roles.
• Digital experience working on consumer-facing mobile apps.
• Ability to lead end-to-end delivery of high-quality products and experiences using agile product development and experimentation.
• Ability to contribute effectively within a closely knit team and improve teammates’ execution.
• Data literacy and comfort with data analysis.
• Self-motivation and ability to learn quickly.
• Bachelor’s degree or equivalent business experience.

Responsibilities

• Define product requirements for new products, features, and use cases, including acceptance criteria.
• Own product development across discovery, definition, development, delivery, deployment, and optimization.
• Coordinate with engineering and program leads to align technical, business, and field teams on product features and releases.
• Monitor technology and market trends and identify and evaluate product ideas or strategic extensions.
• Contribute to product vision across the team and organization.
• Collaborate with cross-functional teams and partners to define and lead product roadmaps and deliver them.
• Work with engineering to prioritize and groom the backlog and assist with sprint planning.
• Track product performance using data collection and analysis, and build and maintain dashboards to monitor product use and performance.
• Identify customer needs and problems, translate them into feature requirements and prioritized user stories, and use success measures to guide future development.
• Use customer research, market information, and data analysis to define customer needs and product solutions.
• Communicate product direction and requirements, coordinate partners, and navigate constraints while keeping customer needs in view.

Benefits

• Comcast describes an array of benefits and support options, with personalized guidance and tools for physical, financial, and emotional well-being; details are available on the company careers site.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior