Senior Product Manager, Connected Living

Comcast•Philadelphia, PA

About The Position

Comcast is seeking a Senior Product Manager to shape connected protection products for households. The portfolio includes smart home security powered by WiFi intelligence, cybersecurity that protects customers from online threats, and family safety experiences that promote healthier digital habits and peace of mind. The role focuses on delivering proactive, personalized experiences that help protect homes, devices, and families at home and on the go. The Senior Product Manager defines product strategy, identifies customer needs, develops product roadmaps, and partners with engineering, design, marketing, business, program, and field teams to deliver customer experiences at scale. The role owns work across the full product lifecycle, from discovery and definition through development, launch, and optimization. Product decisions are expected to be customer-centric and informed by research, market and product data, and customer conversations. The position requires cross-functional leadership, clear communication, and the ability to negotiate constraints while advocating for customer needs. The product manager defines requirements and acceptance criteria, manages and prioritizes the product backlog, supports sprint planning, monitors product performance, and uses analysis to guide future development. The posting indicates a bachelor's degree is preferred, while equivalent coursework and experience or extensive related professional experience may also be considered. Comcast does not provide work authorization sponsorship or immigration support for this position.

Requirements

Generally requires 3–5 years of related work experience.
Bachelor's degree or equivalent business experience; the posting also says equivalent coursework and experience or extensive related professional experience may be considered.
Ability to identify customer needs and translate problems into feature requirements and prioritized user stories.
Experience working cross-functionally with design and engineering partners to define product direction and requirements.
Ability to measure feature impact and success and use results to inform future product decisions.
Customer-centric and data-driven approach, including ability to use research, data, and customer conversations to understand needs.
Ability to manage constraints, communicate clearly, and bring impacted partners along as plans change.
Strong relationship-building and cross-team collaboration skills.
Data literacy and comfort with data analysis.
Self-motivated and quick to learn.

Nice To Haves

3–5 years in product management or product marketing roles.
Digital background working on consumer-facing mobile apps.
Ability to lead end-to-end delivery of high-quality products and experiences using agile product development and experimentation.
Ability to work effectively in a closely knit team and improve teammates' execution.

Responsibilities

Define product requirements for new products, features, and use cases, including acceptance criteria.
Own product development across discovery, definition, development, delivery, deployment, and optimization.
Coordinate with engineering and program leads to align technical, business, and field teams on product features and releases.
Track technology and market trends and identify and evaluate product ideas or strategic product extensions.
Contribute to product vision across the team and organization.
Collaborate with cross-functional teams and partners to define and lead product roadmaps and deliver against them.
Work with engineering to prioritize and groom the backlog and assist with sprint planning.
Collect and analyze product performance data and build and maintain dashboards to monitor product use and performance.
Use customer research, data, and conversations to identify needs and problems and inform product strategy and feature development.
Communicate product direction and coordinate partners as constraints and circumstances change.