EverPro - Senior Product Manager, Platform (Remote CAN)

EverCommerce Solutions

1d • Remote

About The Position

EverPro, a business within EverCommerce, provides software and solutions for home and field service businesses. This Senior Product Manager role focuses on Invoice Simple and will lead a newly forming Platform squad. The squad builds and maintains shared systems that help Invoice Simple’s teams deliver dependable customer experiences and work more efficiently. The role reports to the Head of Product, Invoice Simple.

The product manager will own the vision and roadmap for shared platform capabilities, including subscriptions, billing, entitlements, email deliverability, customer data, reliability, security, and versioning across iOS, Android, web, and APIs. They will make foundational and technical-debt work legible to leaders through clear trade-offs tied to customer impact, team capacity, and revenue.

The role will also modernize the software development lifecycle by applying AI to coding, testing, code review, and releases; improving CI/CD and developer experience; and measuring changes in delivery speed and quality. The product manager will define shared capabilities needed to support trusted AI experiences, partner closely with engineering, DevOps, and data engineers, coordinate with other squads and EverPro platform teams, and prototype with AI.

The EverCommerce team is distributed globally. The role can be based anywhere in Canada and may be performed remotely, in-office, or hybrid, depending on preference and proximity to an office. Candidates must be eligible to work without sponsorship. Travel to the Denver corporate headquarters or other North American offices may be required.

Requirements

• Technically fluent product management experience suited to owning shared platform systems.
• Ability to treat internal teams and stakeholders as customers and prioritize their needs rigorously.
• Ability to explain foundational and technical-debt work in business terms and frame trade-offs around customer impact, capacity, and revenue.
• Experience or capability to own subscription management, including plans, billing, entitlements, and pricing-test tools across mobile app stores and web.
• Experience or capability to own email deliverability, customer data collection and orchestration, platform reliability and security, and cross-platform versioning.
• Ability to modernize software development processes using AI, CI/CD improvements, and developer-experience enhancements.
• Ability to partner with engineering, DevOps, and data teams, coordinate across squads, prototype with AI, and deliver commitments.
• Must be eligible to work in Canada without sponsorship.

Responsibilities

• Define the vision and roadmap for shared platform systems, treating internal squads, marketers, and analysts as customers.
• Prioritize platform work with the rigor used for customer-facing products.
• Translate platform and technical-debt work into clear trade-offs for leaders, sized by customer impact, capacity, and revenue.
• Own subscription management across the App Store, Google Play, and web, including plans, billing, entitlements, and tools Growth uses to test pricing.
• Own email deliverability so invoices and receipts reach customers’ inboxes.
• Own event collection, data orchestration, and the customer data platform, supporting clean, consistent, privacy-safe data for Data, Growth, and Lifecycle Marketing.
• Own platform reliability and security, measured by uptime, crash rates, app speed, and release health.
• Own versioning across iOS, Android, web, and APIs, including support for older app versions.
• Prevent platform problems rather than only responding to them.
• Modernize the development lifecycle by bringing AI into coding, testing, code review, and release; improving CI/CD and developer experience; and measuring cycle time and quality.
• Define shared capabilities needed for trusted AI experiences, including clean business context, secure data access, and safe ways for AI to act for customers.
• Partner with the engineering lead and a squad of software, DevOps, and data engineers.
• Coordinate with other squads and shared EverPro platform teams, prototype with AI, and deliver on commitments.

Benefits

• Flexibility to work in-office, remotely, or in a hybrid arrangement within the country of employment.
• Annual wellness stipend.
• Three weeks of vacation to start.
• Paid volunteer day.
• Two floating holidays.
• Continued investment in professional development.
• Employee Stock Purchase Program.
• Registered Retirement Savings Plan (RRSP) with 4% company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed