Senior Product Manager -Software

AquaPhoenix Scientific•Hanover, PA

9d•Remote

About The Position

AquaPhoenix is seeking a Senior Product Manager to turn customer needs into intuitive workflows, development-ready requirements, and successful releases for its SaaS platform. The role partners with engineering, QA, customer success, and commercial teams, providing clear priorities, proactive communication, and accountability. It is remote, with standard business hours and some flexibility to meet team and customer needs. The Senior Product Manager leads customer discovery and product strategy, owns the roadmap and backlog, and personally creates Figma designs and prototypes. The role guides agile delivery, validates product quality and release readiness, coordinates native mobile app releases, and contributes to commercial positioning, go-to-market work, and post-launch measurement. AquaPhoenix describes its culture as flexible, fun, and action-oriented, and its environment as fast-paced and driven. The company works in water testing, reagent manufacturing, and distribution of testing products and supplies across several industries. It is an Equal Opportunity Employer.

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
At least 5 years of product management experience, including substantial hands-on ownership of B2B SaaS; equivalent demonstrated experience is considered.
Demonstrated ownership of initiatives from discovery through design, delivery, launch, and post-launch measurement, with clear examples of personal contribution.
Experience shipping browser-based software and native mobile or tablet apps, including hands-on release coordination in Apple App Store Connect and Google Play Console.
Practical Figma proficiency creating wireframes, workflow diagrams, and interactive prototypes.
Strong customer discovery and usability-testing skills, including the ability to simplify complex operational workflows for users with varied software familiarity.
Legally authorized to work in the United States without current or future employer-sponsored visa sponsorship.
Excellent troubleshooting and analytical skills.
Strong communication and collaboration abilities.
Excellent analytical, decision-making, problem-solving, team-management, and time-management skills.
Ability to use judgment in decision-making and decisions related to job tasks.
Outstanding verbal and written communication skills with technical and non-technical audiences at various organizational levels.
Ability to persuade and influence others without relying on authority.

Responsibilities

Lead customer interviews, workflow observations, and usability testing.
Translate research, support feedback, and product usage data into actionable insights.
Own a roadmap that balances customer value, business goals, new capabilities, bug fixes, and platform health.
Create Figma wireframes, user flows, and interactive prototypes for web, tablet, and mobile experiences.
Define complete workflows, including permissions, validation, error states, and edge cases, and validate usability with users of varied technical confidence.
Own the product backlog, epics, user stories, and testable acceptance criteria.
Partner with engineering and QA on refinement, sprint planning, and delivery; resolve questions, manage scope, track commitments, and communicate risks.
Validate customer-facing features against requirements and intended workflows and provide product sign-off before release.
Coordinate pilots and acceptance testing, write release notes, and align customer communications and internal enablement.
Partner with QA and engineering on product quality and technical readiness.
Manage operational releases in Apple App Store Connect and Google Play Console, including beta testing, submissions, listing updates, review responses, staged rollouts, and post-release monitoring.
Maintain mobile release checklists and address cross-version compatibility.
Partner on product positioning, go-to-market plans, demos, and sales and customer success enablement.
Contribute to pricing, packaging, and feature-entitlement decisions.
Support thought leadership through customer presentations, webinars, or content.
Measure adoption, usability, and business outcomes after launch.