Product Manager, Software
About The Position
As a Software Product Manager at Formlabs, you’ll speak directly with customers to understand how they use the company’s products and how those products could be improved. You’ll work with customer service, design, and engineering to identify, define, and ship solutions to customer problems. The products combine software, hardware, and materials science, with software enabling ongoing improvements to 3D printers. The software portfolio includes printer firmware and user interfaces, the PreForm desktop application, Dashboard connectivity and IoT features, and workflow integrations and products for manufacturing, dental, and other industries. The role serves as the voice of the customer and develops and launches products that delight customers and support business goals. You’ll work across technical, business, and design teams to guide features from concept through delivery.
Requirements
- Background in an engineering discipline through education or work.
- Enjoy working in a collaborative environment.
- Be a quick, intuitive problem-solver who can make decisions independently.
- Have excellent communication skills.
- Be driven by excellence and a sense of ownership.
- Be willing to wear many hats and contribute wherever needed to get features shipped.
Nice To Haves
- Entrepreneurial background.
- Experience in CAD/CAM.
- Experience with IoT devices.
- Experience with Agile/Scrum development methodologies.
- Passion for or experience in 3D printing.
Responsibilities
- Identify upcoming user needs and work with the team to develop product requirements and a product roadmap.
- Define a product vision, build a roadmap, and create a business case to present to Formlabs leadership.
- Define product metrics to track progress toward the product vision and deliver results against those metrics.
- Partner with Engineering and Design to brainstorm and solve product problems, and write specifications for features and improvements.
- Ensure product improvements are shipped to customers as soon as possible.
- Work across technical, business, and design teams to guide well-designed, well-built features through completion.
- Represent the customer in developing and launching products that support customer satisfaction and business goals.
Benefits
- Equity program with RSUs for employees.
- Comprehensive medical, dental, and vision coverage.
- 401(k) matching and access to financial advisors.
- Paid parental leave of up to 16 weeks.
- Tenure-based paid sabbatical leave of up to 6 weeks.
- Flexible out-of-office plan.
- On-site parking and pre-tax commuter benefits.
- On-site lunches, snacks, beverages, and treats.
- Sponsored professional development opportunities.
- Opt-in culture events.
- Unlimited 3D prints.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
