Product Manager, Software

Formlabs•Somerville, MA

About The Position

Formlabs is seeking a Software Product Manager to improve software products that support its 3D printers. The role involves speaking directly with customers to understand their needs and product use, and working with customer service, design, and engineering to identify, define, and ship solutions. The software portfolio includes printer firmware and user interfaces, desktop software (Preform), connected products (Dashboard), and workflow integrations for industries such as manufacturing and dental. The Product Manager will identify upcoming user needs, develop product requirements and roadmaps, define a product vision and business case for leadership, and establish metrics to track progress. They will collaborate across engineering, design, technical, and business teams to develop and deliver well-designed features and improvements that address customer problems and support business goals.

Requirements

  • Background in an engineering discipline through education or work experience.
  • Enjoy working in a collaborative environment.
  • Able to solve problems quickly and intuitively and make decisions independently.
  • Excellent communication skills.
  • Driven by excellence and a sense of ownership.
  • Willing to take on varied responsibilities and help wherever needed to ship features.

Nice To Haves

  • Entrepreneurial background.
  • Experience in CAD/CAM.
  • Experience with IoT devices.
  • Experience with Agile/Scrum development methodologies.
  • Passion for or experience in 3D printing.

Responsibilities

  • Identify upcoming user needs and work with the team to develop product requirements and a product roadmap.
  • Define a product vision, build a product roadmap, and create a business case to present to Formlabs leadership.
  • Define key product metrics and deliver results against them.
  • Collaborate with Engineering and Design to develop product solutions, write specifications, and improve features.
  • Ensure product improvements are shipped to customers as soon as possible.
  • Work across technical, business, and design teams to guide features through delivery.
  • Represent the voice of the customer and develop and launch products that delight customers and support business goals.

Benefits

  • Equity program with RSUs.
  • Medical, dental, and vision healthcare coverage.
  • 401(k) matching and access to financial advisors.
  • Paid parental leave of up to 16 weeks.
  • Tenure-based paid sabbatical leave of up to 6 weeks.
  • Flexible Out of Office Plan.
  • On-site parking and pre-tax commuter benefits.
  • On-site lunches, snacks, beverages, and treats.
  • Sponsored professional development opportunities.
  • Optional culture events.
  • Unlimited 3D prints.
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