Senior Product Manager, Software
About The Position
Formlabs is hiring a Senior Product Manager to shape software products for its 3D printers. The role involves speaking directly with customers to understand how they use Formlabs products and what could be improved, then partnering with customer service, design, and engineering to identify, define, and ship solutions to customer problems. Formlabs’ printers combine software, hardware, and materials science, and software enables ongoing product improvements. The software portfolio includes printer firmware and user interfaces, the PreForm desktop application used to prepare and initiate prints, the Dashboard platform for connected printers and remote monitoring and scheduling, and workflow integrations and products for industries such as manufacturing and dental. The product manager will serve as the voice of the customer while developing and launching products that delight users and support business goals. The position includes developing product requirements, vision, roadmaps, business cases, and success metrics. The successful candidate will work across engineering, design, and business teams to guide features from problem-solving and specification through delivery to customers.
Requirements
- Background in an engineering discipline through education or work.
- Willingness to work in a collaborative environment.
- Ability to solve problems quickly and intuitively and make decisions independently.
- Excellent communication skills.
- Desire for excellence and a strong sense of ownership.
- Willingness to take on varied responsibilities and help wherever needed to get features shipped.
Nice To Haves
- Entrepreneurial background.
- Experience in CAD/CAM.
- Experience with IoT devices.
- Experience with Agile/Scrum development methodologies.
- Passion for or experience in 3D printing.
Responsibilities
- Identify immediate and upcoming user needs and work with the team to develop product requirements and a roadmap that addresses them.
- Define a product vision and roadmap, and create a business case to present to Formlabs leadership.
- Define key product metrics and deliver results against them.
- Work with engineering and design to brainstorm solutions, write feature and improvement specifications, and solve product problems.
- Ensure product improvements are shipped to customers as soon as possible.
- Coordinate across technical, business, and design teams to deliver well-designed, well-built features that have business impact.
- Represent the voice of the customer and develop and launch products that delight users and support business goals.
Benefits
- Equity program with RSUs.
- Comprehensive medical, dental, and vision coverage.
- 401(k) matching and access to financial advisors.
- Paid parental leave of up to 16 weeks.
- Tenure-based paid sabbatical leave of up to 6 weeks.
- Flexible Out of Office Plan.
- On-site parking and pre-tax commuter benefits.
- On-site lunches, snacks, beverages, and treats.
- Sponsored professional development opportunities.
- Opt-in culture events.
- Unlimited 3D prints.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
