Senior Software Product Manager - Homeowner

SPAN•San Francisco, CA

7d•$145,000 - $190,000

About The Position

SPAN is seeking a Senior Product Manager for its mobile app for homeowners. The role works across product strategy, customer experience, SPAN hardware, energy data visualizations, device and cloud data structures, and APIs. The manager will define a product vision and execute a prioritized roadmap, using customer research, discovery, technical depth, and sound judgment. Reporting to SPAN’s Head of Product, this person will collaborate with leaders across Hardware Products, Platform Products, Installer Experience, Design, Engineering, and Sales. They will champion user-centered design and rapid prototyping while maintaining a high quality bar, delivering software-enabled features that provide cost savings, convenience, comfort, and carbon reduction to homes with a SPAN Panel. The role will transform how homeowners understand electricity by turning complex energy information into personalized insights, automations, and actions. The manager will work closely with firmware, cloud, and mobile engineering teams to define and execute product requirements, oversee ongoing development of the Homeowner App, and shape consumer interactions with energy.

Requirements

At least 5 years of hardware, software, and app product experience with customer-facing energy products.
At least 3 years of experience in the residential energy domain, such as home solar, storage systems, or EV charging.
A successful track record shipping 0-to-1 consumer devices and digital products or features with high customer satisfaction.
Strong working knowledge of discovery techniques, customer research, design sprints, and rapid prototyping.
Strong working knowledge of firmware, cloud-based infrastructure, and APIs.
Experience driving business model development for 0-to-1 products, including opportunity sizing, competitor analysis, feature prioritization, and go-to-market.
Hands-on experience with product analytics tools, feature-flagging services, and in-app messaging systems.
Ability to navigate ambiguity, ask effective questions, communicate with diverse stakeholders, collaborate across product, engineering, and business teams, and develop technical understanding of the product and back-end platform.

Nice To Haves

Experience product managing a mobile app.
Experience product managing a complex, multi-year, multi-product roadmap.
Experience with mobile-connected home or IoT products, including connected devices, smart appliances, or assistants.

Responsibilities

Immerse in SPAN customer needs and translate desires for savings, convenience, and better living into consumer digital product strategy.
Own product strategy, roadmap, and execution in alignment with counterpart product teams and business goals.
Understand the SPAN hardware ecosystem and capabilities to build scalable software products and handle edge cases.
Rapidly develop, iterate, and deliver products and features while balancing production delivery, upcoming design, and new-product discovery.
Use engagement analytics and a metrics-driven approach to prioritize and iterate.
Maintain proficiency across the technology stack, including native mobile and web apps, voice assistants, APIs, cloud back ends, data models, device firmware, and control.
Foster complex, non-linear thinking and experimentation to create new products and features.
Collaborate with product, engineering, business, and other cross-functional teams to deliver product requirements and a high-quality customer experience.
Use customer research, discovery, technical analysis, and prototyping to inform product decisions.
Develop and deliver personalized homeowner energy insights, automations, and actions.

Benefits

Competitive compensation and equity grants.
Medical, dental, and vision base plans with 100% employee premiums; options for additional coverage.
Parental leave of up to 24 weeks, depending on eligibility.
Comfortable, sunny office near BART and Caltrain public transit.
Employee Resource Groups and monthly social events.
SPANcakes recognition breakfast.
Lunch-and-learn events.
Flexible hours.
One holiday per month.
Flexible time off.