Senior Product Manager, Software

Formlabs•Somerville, MA

About The Position

Formlabs is seeking a Senior Software Product Manager to improve software that supports its 3D printers and related customer workflows. The role involves speaking directly with customers to understand how they use products and identify opportunities to improve them, then working with customer service, design, and engineering to define and ship solutions. The software portfolio includes printer firmware and user interfaces, Preform desktop software, the Dashboard IoT platform, and workflow integrations and products for industries such as manufacturing and dental. The Product Manager will identify upcoming user needs, define product requirements and roadmaps, establish a product vision and business case, and present proposals to Formlabs leadership. They will define and track product metrics, collaborate with engineering and design to develop feature specifications, and help ensure improvements reach customers promptly. The role serves as the voice of the customer while guiding cross-functional teams to deliver products that support customer needs and business goals.

Requirements

  • Background in an engineering discipline through education or work experience.
  • Ability to work collaboratively.
  • Quick and intuitive problem-solving skills and ability to make decisions independently.
  • Excellent communication skills.
  • Drive for excellence and a sense of ownership.
  • Willingness to take on varied responsibilities and help wherever needed to ship features.

Nice To Haves

  • Entrepreneurial background.
  • Experience in CAD/CAM.
  • Experience with IoT devices.
  • Experience with Agile/Scrum development methodologies.
  • Passion for or experience in 3D printing.

Responsibilities

  • Identify upcoming user needs and work with the team to develop product requirements and a product roadmap.
  • Define a product vision, build a product roadmap, and create a business case to present to Formlabs leadership.
  • Define key product metrics and deliver results against them.
  • Collaborate with Engineering and Design to brainstorm and solve product problems, and write specifications for features and improvements.
  • Help ensure product improvements are shipped to customers as soon as possible.
  • Work across technical, business, and design teams to guide features through completion.
  • Represent the voice of the customer in developing and launching products that delight customers and support business goals.

Benefits

  • Robust equity program with RSUs.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) matching and access to financial advisors.
  • Paid parental leave of up to 16 weeks.
  • Tenure-based paid sabbatical leave of up to 6 weeks.
  • Flexible Out of Office Plan.
  • On-site parking and pre-tax commuter benefits.
  • On-site lunches, snacks, beverages, and treats.
  • Sponsored professional development opportunities.
  • Opt-in culture events.
  • Unlimited 3D prints.
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