Product Manager

NorthAB LLC•Remote work MA, MA

1d•$115,000 - $135,000•Remote

About The Position

North Hospitality is seeking a detail-oriented, technically proficient Senior Product Manager to execute the product roadmap and deliver high-impact payments and fintech solutions. The role serves as a technical backbone for the product team, translating strategic vision and business needs into detailed requirements and deliverables while collaborating with multiple Agile engineering teams. It involves making decisions about prioritization, value, timelines, risk, and functionality for the Developer Experience Team’s product. The Senior Product Manager owns assigned product areas throughout their lifecycle, from ideation and delivery through ongoing optimization. They engage deeply with technical details, coordinate complex cross-functional initiatives, manage workflows in Jira and other product management tools, and align internal and external stakeholders. The role focuses on quality, reliability, customer value, data-informed decisions, and continuous improvement of product management practices. Travel requirements are up to 20%.

Requirements

Bachelor’s degree (BA or BS) or equivalent experience.
Four years of previous experience as a Product Manager, Product Engineer, Product Analyst, or in a similar technical product role.
Proven experience working with Agile software development teams.
Strong proficiency with Jira and modern product management software.
Exceptional attention to detail and technical depth, including the ability to understand system architecture, APIs, and data flows.
Advanced knowledge of Agile methodologies and best practices, with experience as a Product Owner on Scrum teams.
Ability to break down complex business and technical problems into actionable requirements and deliverables.
Skills in backlog management, roadmap planning, and cross-team coordination.
Strong analytical skills and ability to use data to drive prioritization and decision-making.
Excellent written and verbal communication skills, including the ability to explain technical concepts to technical and non-technical stakeholders.
Customer-focused mindset and passion for delivering high-value products.
Proactive, self-motivated approach and ability to thrive in a fast-paced, dynamic environment.
Innovative mindset and willingness to embrace change and continuous improvement.
Willingness to travel up to 20%.

Nice To Haves

Product Owner Certification, such as CSPO, or a similar Agile certification.
Payments or fintech industry experience.

Responsibilities

Own the end-to-end product lifecycle for assigned product areas, from ideation through delivery and ongoing optimization, emphasizing technical requirements and system integrations.
Work with internal and external Agile engineering teams to translate complex business needs into technical requirements, user stories, and acceptance criteria.
Act as Product Owner for one or more products; provide vision, direction, and detailed requirements, and lead backlog grooming, sprint planning, and prioritization using Jira.
Gather and synthesize input from engineering, product, leadership, sales, support, external partners, and customers; align stakeholders and communicate decisions, progress, and trade-offs.
Develop and own processes and tools to collect, analyze, and present data for prioritization, risk management, and release planning.
Own and maintain the product roadmap and backlog, and communicate progress, risks, and changes to stakeholders.
Ensure deliverables meet North’s Definition of Ready and Definition of Done; manage escalations and communicate the impact of expedited or unplanned work.
Collaborate with Product Managers and leadership to improve product management practices across North.