About The Position

The role focuses on evaluating and introducing AI capabilities, connectors, and automation solutions within enterprise ecosystems. It involves managing enterprise change and configuration processes, compliance considerations, vendors, and SaaS lifecycles, while using system performance, usage, and adoption data to inform product improvements. Familiarity with ServiceNow, Azure AD/M365 administration concepts, and production-support workflows is relevant. The posting identifies Product Manager, M365, roadmap experience, and documentation experience as must-have skills.

Requirements

  • Experience evaluating and introducing AI capabilities, connectors, or automation solutions within enterprise ecosystems.
  • Experience with enterprise change management, configuration management, and compliance frameworks covering audit, security, and privacy.
  • Strong vendor management and SaaS lifecycle management experience, including contract coordination and escalation management.
  • Ability to analyze system performance, usage patterns, and adoption data to inform product improvements.
  • Familiarity with ServiceNow, Azure AD/M365 administration concepts, and enterprise production-support workflows, including incident, problem, and root-cause processes.
  • Product Manager skills.
  • M365 skills.
  • Roadmap experience.
  • Documentation experience.

Responsibilities

  • Evaluate and introduce AI capabilities, connectors, and automation solutions within enterprise ecosystems.
  • Manage or support enterprise change management, configuration management, and compliance frameworks, including audit, security, and privacy.
  • Manage vendors and SaaS lifecycles, including contract coordination and escalation management.
  • Analyze system performance, usage patterns, and adoption data to inform product improvements.
  • Work with enterprise production-support workflows, including incident, problem, and root-cause processes.
  • Contribute to product roadmaps and documentation.
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