Product Specialist/ Product Manager

StradIT•Princeton, NJ

About The Position

The role focuses on evaluating and introducing AI capabilities, connectors, and automation solutions within enterprise ecosystems. It requires enterprise change management, configuration management, and compliance experience, along with vendor and SaaS lifecycle management. The position also uses system performance, usage, and adoption data to inform product improvements, and supports enterprise workflows for production support.

Requirements

  • Experience evaluating and introducing AI capabilities, connectors, or automation solutions within enterprise ecosystems.
  • Experience with enterprise change management, configuration management, and compliance frameworks, including audit, security, and privacy.
  • Strong vendor management and SaaS lifecycle management experience, including contract coordination and escalation management.
  • Ability to analyze system performance, usage patterns, and adoption data to inform product improvements.
  • Familiarity with ServiceNow, Azure AD/M365 administration concepts, and enterprise production-support workflows, including incident, problem, and root-cause processes.
  • Product Manager experience, Microsoft 365 roadmap experience, and documentation experience.

Responsibilities

  • Evaluate and introduce AI capabilities, connectors, or automation solutions within enterprise ecosystems.
  • Manage enterprise change management, configuration management, and compliance considerations, including audit, security, and privacy.
  • Manage vendors and SaaS lifecycles, including contract coordination and escalation management.
  • Analyze system performance, usage patterns, and adoption data to inform product improvements.
  • Support enterprise production-support workflows, including incident, problem, and root-cause processes.
  • Contribute to a Microsoft 365 product roadmap and documentation.
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