Product Manager, Specialist

The Vanguard Group • Scottsdale, PA

10d • Hybrid

About The Position

As a Digital Product Manager, Specialist, you will help shape and deliver digital solutions that support the brokerage experience. You will combine product and project management practices to define requirements, coordinate delivery, maintain project and product records, and improve the client and crew experience. You will partner across business and technology teams and use qualitative and quantitative insights to measure outcomes and continuously improve the product.

Vanguard has implemented a hybrid working model for the majority of its crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. The company describes its mission-driven and collaborative culture as supporting long-term client outcomes and enriching the employee experience. Vanguard is not offering visa sponsorship for this position.

Requirements

• At least 3 years of related experience in digital product management, product development, project management, financial services, or a related field.
• An undergraduate degree or an equivalent combination of training and experience.
• Experience translating business needs into product requirements and coordinating delivery across business and technology stakeholders.

Nice To Haves

• Experience with brokerage products, platforms, operations, or client experiences.
• Experience managing projects or product initiatives, including milestones, dependencies, risks, issues, and documentation.
• Experience maintaining business, project, product, or operational records and documentation.
• Financial services experience.

Responsibilities

• Support the strategy, planning, and delivery of digital products by translating business and client needs into product features, requirements, priorities, and measurable outcomes.
• Manage digital product initiatives that support the brokerage experience, from requirements and planning through implementation and ongoing improvement.
• Coordinate milestones, dependencies, risks, issues, decisions, and implementation activities across cross-functional teams using project management practices.
• Maintain accurate project and product records, including requirements, decisions, status updates, implementation details, and delivery and governance documentation.
• Partner with business, technology, operations, and other stakeholders to prioritize capabilities and resolve implementation and production issues.
• Use qualitative and quantitative analysis, client feedback, and product performance data to identify opportunities and improve the user experience.
• Coordinate product communications and customer outreach to support implementation and adoption.
• Recommend product priorities to inform roadmaps, business planning, and departmental decision-making.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level