Senior Product Manager, Trust & Safety

Lyft•San Francisco, CA

1d•Hybrid

About The Position

Lyft is seeking a Senior Product Manager for Trust & Safety to help ensure drivers and riders are part of a trusted community. The role will shape safety products and platform capabilities in support of Lyft’s global expansion and hybrid transportation platform, including partnerships involving autonomous vehicles. It will work closely with the Growth organization and cross-functional teams to develop partner-specific safety solutions while maintaining a scalable, maintainable core platform. The position is hybrid, with employees expected to work in the office three days per week on Mondays, Wednesdays, and Thursdays, and the flexibility to work from anywhere for up to four weeks per year. The expected base pay range in the San Francisco area is $148,000–$185,000, excluding potential equity, bonus, and benefits.

Requirements

At least 5 years of Product Management experience, including experience in Trust & Safety roles.
Deep technical acumen and experience delivering platform solutions that accelerate third-party integrations.
Experience leading a team of engineers and setting clear goals, strategies, and long-term roadmaps.
Comfort working in fast-moving, ambiguous environments and shaping solutions through both planning and implementation.
Demonstrated impact working with internal and external partners across cultures and working styles.
Strong communication skills and sound judgment about communication strategy with teams, partner teams, and executive leadership.
Strong attention to detail and organizational skills, including the ability to balance multiple projects, deadlines, and requests.

Nice To Haves

Engineering or Computer Science degree strongly preferred.

Responsibilities

Design and build the safety platform for global expansion, setting a vision and roadmap that accounts for the needs of partners and community members.
Partner with engineering, data science, machine learning, design, and research teams to develop tailored safety solutions while maintaining a core platform that supports speed and maintainability.
Partner with Policy and Support teams to create a cohesive experience for drivers and riders who encounter issues using Lyft.
Represent Trust & Safety as the subject matter expert in current and new partnerships, ensuring requirements are captured and understood by the team.
Conceptualize, manage, and prioritize multiple projects for stakeholders.
Define success metrics and drive data-informed decisions to support effective prioritization.

Benefits

Medical, dental, and vision insurance options, with additional programs available when enrolled.
Mental health benefits.
Family-building benefits.
Child care and pet benefits.
401(k) plan with company match.
12 observed holidays; salaried team members receive discretionary paid time off, and hourly team members receive 15 days of paid time off.
18 weeks of paid parental leave for biological, adoptive, and foster parents.
Subsidized commuter benefits.
Monthly Lyft credits and complimentary Lyft Pink membership.
Potential equity offering and bonus.