Senior Product Manager, WMS - Softeon

IFS•Itasca, IL

3d•$150,000 - $185,000•Hybrid

About The Position

IFS Softeon builds warehouse management and supply chain execution software for manufacturers, distributors, retailers, and third-party logistics providers. As part of IFS, the company is investing in its Product Management organization and formalizing how customer and market insight informs product development. The Senior Product Manager will own the roadmap for Softeon's flagship warehouse management system (WMS), deciding what to build next and helping shape the product team's operating model. The role reports to the VP of Product and works across engineering, product marketing, presales, implementation, support, and other IFS product teams. The position combines hands-on discovery with warehouse customers, roadmap and backlog ownership, market analysis, release planning, and development of product processes and practices. Travel of up to approximately 20% to customer sites, distribution centers, and industry events is expected.

Requirements

3–5+ years of experience in warehouse or supply chain software, including at least 2 years in product management.
Strong knowledge of distribution-center operations, including receiving, putaway, replenishment, inventory control, wave and task management, picking, packing, and shipping.
A track record of owning a roadmap and backlog and delivering products in an Agile team.
Comfort with integrations and data, including ERP, TMS, carrier, and automation interfaces, APIs, and enough SQL to answer questions independently.
Strong written communication and confident presentation skills, ranging from engineering requirements to roadmap briefings for customer executives.
Good judgment under ambiguity, with the ability to prioritize with incomplete information and improve processes.
Willingness to travel up to approximately 20% to customer sites, distribution centers, and industry events.

Nice To Haves

Candidates from solution consulting, implementation, or business analysis who have helped shape product direction are encouraged to apply.
Hands-on experience in a warehouse or distribution operation as a supervisor, engineer, or operations leader.
Experience with warehouse automation, including AMRs, ASRS, sortation, conveyor, pick-to-light, WES, or WCS.
Background in 3PL, multi-client, or omnichannel fulfillment.
Experience productizing AI or optimization features such as labor planning, slotting, or task interleaving.
Knowledge of ERP ecosystems, especially IFS Cloud.
CSPO, SAFe PM/PO, or similar product certification.
Experience working with distributed engineering teams across time zones.

Responsibilities

Set and maintain the WMS roadmap, balancing new capabilities, platform health, customer commitments, and competitive gaps.
Conduct discovery with warehouse operators, supervisors, and IT leaders, including on-site visits and time on the warehouse floor.
Turn customer and market findings into problem statements, requirements, and user stories that engineering can build and test.
Prioritize the backlog with engineering leads, make trade-off decisions, and explain the rationale behind priorities.
Define success metrics for releases and track adoption and outcomes after release.
Monitor the WMS and supply chain execution market, including competitors, and assess where the product wins, loses, and why.
Identify practical warehouse applications for AI, automation, and IFS platform capabilities.
Partner with IFS product teams on integrations and positioning the WMS within the broader IFS offering.
Work with product marketing and enablement to prepare release notes, positioning, demo stories, and talk tracks.
Support presales activities for strategic deals, RFPs, and roadmap briefings for prospects and customers.
Work with implementation and support teams to turn field issues into product fixes.
Help evolve the product operating model, including PRD templates, field intake, roadmap reviews, release readiness, and customer advisory input.
Help select and refine the tools and working rituals used as the Product Management team grows.
Mentor future product managers and product owners as the team expands.