WMS SR MANAGER

Dollar General•Newnan, GA

About The Position

The WMS Senior Manager leads strategic oversight of the warehouse management system (WMS), delivering cost-effective solutions to operational challenges and improving efficiency. The role partners closely with corporate Information Systems and local teams to align technology with user needs and maintain optimal system performance. It also manages WMS staff, department budgets, systems-related equipment, and support for distribution center operations. The position may function as an Inbound or Outbound Manager as needed.

Requirements

Thorough understanding of all systems used within a distribution center.
Thorough understanding of warehouse operations, product flow, and inventory control in a distribution environment.
Working knowledge of automated distribution information technology.
Ability to train and assist WMS Managers with the setup and capabilities of the WMS and associated systems and peripherals.
Ability to troubleshoot and resolve issues with PCs and PC-related peripherals.
Demonstrated leadership and strategic planning skills.
Excellent oral and written communication skills.
Strong analytical skills and ability to gather, interpret, and summarize complex data.
Strong attention to detail.
Four years of experience configuring and maintaining a rules-based Warehouse Management System.
Four years of experience in a distribution or warehousing environment.
Four years of managerial experience.

Nice To Haves

Bachelor’s degree in information systems or Logistics preferred.
Understanding of floor operations and ability to function as an Inbound or Outbound Manager in their absence may be necessary.

Responsibilities

Configure, monitor, and evaluate the performance of the WMS, Radio Frequency (RF) subsystem, and Pick-to-Light (PTL) subsystem.
Assist Inbound and Outbound Managers in determining system modifications to improve merchandise flow and user productivity.
Manage systems backup tape rotation and ensure off-site backups are stored and logged according to disaster recovery policies.
Identify, justify, and communicate requests for new hardware or software changes to the corporate Information Systems Department.
Respond to immediate system issues, including telecommunications and networking problems, and coordinate resources for timely resolution.
Collect data, conduct root-cause analysis, and present findings to help operations correct inventory integrity inaccuracies.
Provide decision support to operations through spreadsheets, databases, and reports as needed.
Ensure daily and weekly production reports are completed and distributed to appropriate staff.
Ensure systems compliance with Sarbanes-Oxley requirements.
Develop plans, train employees, and coordinate activities for building-wide physical and statistical inventories.
Manage receipt of equipment to ensure new systems-related devices are tracked and accounted for.
Install, maintain, and assist with upgrades and replacements to PCs in coordination with the corporate Information Systems Department.
Assist the Information Systems Department with remote troubleshooting of computer and computer-related systems.
Analyze and adjust WMS strategies in partnership with operations to ensure efficient merchandise flow.
Review WMS staff performance and identify development plans aligned with career goals.
Manage department expense budgets and submit budget requests for yearly department expenditures.
Assist the Distribution Center Manager with developing yearly capital budgets as needed.
Function as Inbound or Outbound Manager as needed.