Wms Sr Manager

Dollar General • Newnan, GA

2d

About The Position

The WMS Senior Manager leads strategic oversight of the warehouse management system (WMS), developing cost-effective solutions to address operational challenges and improve efficiency. The role partners with corporate Information Systems and local teams to align technology with user needs and ensure optimal system performance. It oversees WMS staff, department budgets, system compliance, reporting, equipment, and inventory-support activities, and may function as an Inbound or Outbound Manager when needed.

The position supports distribution center operations through system configuration and troubleshooting, analysis of merchandise flow and inventory accuracy, decision-support reporting, and coordination with corporate Information Systems. It is on call 24 hours per day and involves handling WMS and PC equipment weighing up to 75 pounds, varied physical activity, and exposure to changing climatic conditions.

Requirements

• Four years of experience configuring and maintaining a rules-based Warehouse Management System.
• Four years of experience in a distribution or warehousing environment.
• Four years of managerial experience.
• Thorough understanding of systems used within a distribution center.
• Thorough understanding of warehouse operations, product flow, and inventory control in a distribution environment.
• Working knowledge of automated distribution information technology.
• Ability to train and assist WMS Managers with setup and capabilities of the WMS and associated systems and peripherals.
• Ability to troubleshoot and resolve issues with PCs and PC-related peripherals.
• Demonstrated leadership and strategic planning skills.
• Excellent oral and written communication skills.
• Strong analytical skills, including gathering, interpreting, and summarizing complex data.
• Strong attention to detail.
• Ability to lift and lower WMS and PC equipment weighing up to 75 pounds.
• Ability to walk, stand, sit, bend, stoop, or crawl for periods of time.
• Availability to be on call 24 hours per day to support distribution center operations.

Nice To Haves

• Bachelor’s degree in information systems or Logistics.
• Understanding of floor operations and ability to function as Inbound or Outbound Manager in their absence may be necessary.

Responsibilities

• Configure, monitor, and evaluate the performance of the WMS, Radio Frequency (RF) subsystem, and Pick-to-Light (PTL) subsystem.
• Assist Inbound and Outbound Managers in determining system modifications to improve merchandise flow and user productivity.
• Manage systems backup tape rotation and ensure off-site backups are stored and logged according to disaster recovery policies.
• Identify, justify, and communicate requests for new hardware or software changes to the corporate Information Systems Department.
• Respond to immediate system issues, including telecommunications and networking problems, and coordinate resources to resolve them promptly.
• Collect data, perform root-cause analysis, and present findings to help operations correct inventory integrity inaccuracies.
• Provide decision support to operations through spreadsheets, databases, and reports as needed.
• Ensure daily and weekly production reports are completed and distributed to appropriate staff.
• Ensure systems compliance with Sarbanes-Oxley requirements.
• Develop plans, train employees, and coordinate activities for building-wide physical and statistical inventories.
• Manage the receipt of equipment to ensure new systems-related devices are tracked and accounted for.
• Install, maintain, and assist with upgrades and replacements of PCs in coordination with corporate Information Systems.
• Assist the Information Systems Department with remote troubleshooting of computers and related systems.
• Analyze and adjust WMS strategies with the operations team to ensure efficient merchandise flow.
• Review WMS staff performance and identify development plans aligned with career goals.
• Manage department expense budgets and submit requests for annual department expenditures.
• Assist the Distribution Center Manager with annual capital budget development as needed.
• Function as Inbound or Outbound Manager when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager