Senior Product Manager, Business Systems

RedSail Technologies•Uniondale, NY

2d•$140,000 - $150,000

About The Position

RedSail Technologies is seeking a Senior Product Manager, Business Systems to drive the evolution of its internal business systems, primarily Microsoft Dynamics 365. The role leads initiatives across sales, marketing, customer support, implementation, and operations, owning outcomes from discovery through adoption. The position combines strategy and execution in an Agile development environment, partnering with business leaders, technical teams, and implementation partners to deliver integrated, scalable solutions with measurable value. The role may be performed from a RedSail office or an approved remote workspace. Daily work uses Microsoft Teams, a computer, a printer, other standard office equipment, and internet access. Physical activities may include sitting, standing, reaching, kneeling, bending, and lifting up to 25 pounds.

Requirements

At least six years of product management experience, including leading complex, cross-functional initiatives at a senior level in a software or technology-focused environment.
A demonstrated record of using AI tools such as Claude, ChatGPT, or Microsoft Copilot in daily product work to improve the speed and quality of discovery, analysis, documentation, and communication.
Experience using AI to prototype, automate, or build solutions through tools such as AI agents, Power Platform, Copilot Studio, or other AI prototyping platforms.
Ability to build trust with and influence a broad group of stakeholders, including senior leaders, without direct authority.
Experience managing multiple initiatives while balancing strategic thinking and tactical execution in a fast-paced Agile environment.
Strong product management skills across discovery, prioritization, requirements development, delivery, launch, and outcome measurement.
Experience working with Agile frameworks such as Scrum or Kanban and tools such as Jira, Azure DevOps, or similar platforms.
Understanding of systems integration, data mapping, and process optimization.
Excellent written and verbal communication skills, including the ability to present complex topics clearly to executive audiences.
Bachelor’s degree in computer science, information systems, engineering, or a related field, or equivalent of six years of experience in a product management position.

Nice To Haves

Experience implementing CRM platforms, ideally Microsoft Dynamics 365 applications such as Sales, Customer Service, or Project Operations; experience with Salesforce or similar platforms is also valued.
Experience consolidating or migrating multiple products or business units onto a common enterprise platform.
Experience delivering AI-powered capabilities within enterprise business systems.
Working knowledge of data and analytics tools such as Power BI or SQL.
An Agile or product management certification, such as CSPO, SAFe POPM, or a certification from Pragmatic Institute.

Responsibilities

Build trusted relationships with business leaders and end users to ensure solutions address business needs.
Define and communicate the product vision, strategy, and roadmap for internal business systems.
Lead multiple initiatives simultaneously while managing timelines, dependencies, risks, priorities, and trade-offs.
Apply AI throughout the product lifecycle, including research synthesis, requirements development, user-story creation, prototyping, data analysis, and stakeholder communication.
Champion AI adoption by testing emerging tools, sharing effective practices, and identifying opportunities to embed AI and automation into business systems.
Lead work across discovery, process design, user experience, data, solution design, delivery, launch, and adoption.
Evaluate current business processes and design scalable future-state processes that support multiple products and business units.
Translate business needs into actionable requirements, including user stories, acceptance criteria, prototypes, and wireframes.
Partner with development teams and implementation partners to deliver system configurations, enhancements, and integrations.
Define success metrics, measure outcomes, encourage adoption, and communicate value to leadership.
Mentor peers and serve as a subject matter expert on internal workflows and product management best practices.