Senior Product Insights Manager (R-20103)

Dun & Bradstreet • Jacksonville - Florida - United States, FL

1d

About The Position

The Senior Product Insights Manager leads complex, cross-product analyses that inform product strategy, portfolio priorities, lifecycle decisions, and business performance. This senior individual contributor synthesizes product, customer, commercial, usage, and operational data into clear recommendations for partners across Product Management, Product Operations, Technology, Analytics, Go to Market, Sales, Finance, and Customer Experience. The role establishes scalable metrics, reporting practices, data definitions, and insight frameworks to improve decision quality across multiple products or strategic initiatives. It works independently, influences senior stakeholders, builds alignment amid ambiguity, and mentors colleagues in consistent, insight-led ways of working.

The role also supports ongoing development through collaboration, curiosity, ownership, proactive problem-solving, and continuous learning. Fluency in English and languages relevant to the working market is applicable where required.

Requirements

• Bachelor’s degree in Business Administration, Statistics, Analytics, Marketing, or a related discipline; a bachelor's degree is required.
• 8–12 years of experience in product insights, product operations, analytics, product management, strategy, or a related role.
• Demonstrated ability to lead complex analysis across multiple data sources and convert findings into clear, measurable recommendations.
• Strong knowledge of product lifecycle metrics, customer and usage analytics, commercial performance measures, reporting governance, and dashboard design.
• Proven experience influencing senior and cross-functional stakeholders without direct authority.
• Strong strategic thinking, business acumen, problem-solving, prioritization, and program/project management skills.
• Advanced proficiency with business intelligence and analytics tools, such as Tableau, and strong Microsoft Office skills.
• Strong written, verbal, presentation, and data-storytelling skills for technical and executive audiences.
• Ability to work independently, manage ambiguity, and balance multiple strategic priorities and deadlines while mentoring Product Insights colleagues.
• Ownership mindset, curiosity, proactive problem-solving, and willingness to collaborate across people and teams.
• Continuous growth mindset and willingness to learn through relationships with stakeholders, experts, colleagues, mentors, and structured courses and programs.
• Fluency in English and languages relevant to the working market, where applicable.

Nice To Haves

• Advanced degree.

Responsibilities

• Translate complex, incomplete, or conflicting data into actionable insights, decision frameworks, and prioritized recommendations for product and business leaders.
• Define and evolve product performance measurement frameworks, KPIs, reporting standards, data definitions, and dashboard requirements for consistent lifecycle and portfolio decisions.
• Partner with Product Management on product strategy, roadmap trade-offs, opportunity sizing, investment decisions, launch readiness, adoption, retention, and sunset or migration planning.
• Lead cross-functional initiatives to improve product reporting, data quality, insight delivery, and operational processes; identify root causes, risks, and opportunities and drive solutions through implementation.
• Deliver executive-ready narratives and presentations communicating product health, trends, risks, opportunities, and recommended actions.
• Collaborate with Technology, Analytics, GTM, Sales, Finance, Customer Experience, and other partners to align metrics, reporting, and actions with business objectives.
• Develop and maintain scalable reporting documentation, governance practices, training materials, and self-service insight capabilities.
• Monitor industry, market, analytics, and product-operations practices and apply relevant innovations to improve decision quality and team effectiveness.
• Mentor and guide Product Insights Managers and Product Analysts, provide strategic thinking oversight, and promote consistent, data-driven ways of working.
• Perform additional duties as assigned.

Benefits

• Generous paid time off in the first year, increasing with tenure.
• Up to 16 weeks of 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Paid volunteer days and donation matching through the Do Good Program.
• 401(k) with company matching.
• Health and wellness benefits, including discounted Wellhub membership rates.
• Medical, dental, and vision insurance for employees, spouses or partners, and dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior