Senior Product Designer, Enterprise
About The Position
Clio is seeking a Senior Product Designer for its Enterprise team, which is developing specialized versions of Clio’s enterprise products for distinct legal domains. The team works across Vincent, Clio’s AI-powered legal intelligence platform, and Operate, its enterprise-grade practice and matter management platform. The role contributes to a growing product suite intended to support legal clients worldwide. The designer will help shape product direction and design AI-driven workflows for domains such as Finance, IP, Employment/Labour Law, and Insurance Defense. The role involves working with legal architects, subject-matter experts, and industry stakeholders; assessing how Operate capabilities and patterns can inform Vincent; and designing for both law firms and corporate or in-house counsel. The successful candidate will conduct research, use metrics to guide design decisions, contribute to design systems and critiques, and break complex legal concepts into manageable design problems. The role is open to candidates in Canada, excluding Quebec, and the United States, with a strong preference for East Coast candidates. Employees near Clio’s Toronto or NYC hubs are expected to work in the office at least twice weekly on designated Anchor Days. This is a new role.
Requirements
- At least 6 years of product design experience.
- Experience designing for complex, information-dense environments, including knowledge management, research, or discovery products.
- A track record of shipping products that solve research or information workflow challenges and move company metrics.
- Proficiency in user research methodologies and translating findings into actionable design insights.
- Strong understanding of interaction design, information architecture, usability, and accessibility.
- Experience with modern design tools such as Figma and Figma Make, and willingness to adopt new tools.
- Excellent communication, collaboration, and presentation skills.
- Ability to thrive in a fast-paced, agile product development environment.
- Experience working on complex systems with large datasets, structured content, or AI-generated outputs.
- Keen interest in improving design craft using AI.
Nice To Haves
- SaaS or enterprise experience.
- Familiarity with legal workflows, legal technology platforms, or enterprise SaaS ecosystems.
- Experience designing for regulated, high-stakes, or compliance-sensitive domains.
- Experience designing for in-house or corporate legal teams, distinct from law-firm users.
Responsibilities
- Design specialized, AI-driven workflows for legal domains including Finance, IP, Employment/Labour Law, and Insurance Defense.
- Partner with legal architects, subject-matter experts, and legal-industry stakeholders to validate workflows and outputs against practitioners’ actual work.
- Help shape problem definition, prioritization, and product direction with cross-functional stakeholders.
- Evaluate Operate capabilities and design patterns and determine which should be adapted or rebuilt for Vincent.
- Concept, prototype, and deliver solutions for corporate and in-house counsel as well as law-firm users.
- Conduct user research interviews, usability testing, and analysis focused on employment and insurance practitioners.
- Use metrics to guide design decisions and measure product success.
- Contribute to design critiques and provide thoughtful feedback to the broader team.
- Help evolve design patterns and systems that support complex information architecture at scale.
- Break complex legal concepts into smaller, manageable design problems.
- Carry out additional duties as required.
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
- Hybrid work environment.
- Flexible time off policy, with 20 days off per year encouraged.
- $2,000 annual counseling benefit.
- RRSP matching and RESP contribution.
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
