Senior Product Designer, Enterprise
About The Position
Clio is seeking a Senior Product Designer for its Enterprise team, which is developing specialized versions of Clio’s enterprise products for distinct legal domains. The team works across Vincent, Clio’s AI-powered legal intelligence platform, and Operate, its enterprise-grade practice and matter management platform. The role offers an opportunity to shape products in a growing enterprise division and contribute to workflows for legal clients worldwide. The designer will create AI-driven workflows for domains such as Finance, IP, Employment/Labour Law, and Insurance Defense. Working with legal architects, subject-matter experts, and industry stakeholders, the designer will validate that workflows and product outputs reflect practitioners’ needs. The role also involves helping define problems, priorities, and product direction; evaluating whether Operate capabilities and patterns should be adapted or rebuilt in Vincent; and designing for both law firms and corporate or in-house counsel. The position is open to candidates in Canada (excluding Quebec) and the United States, with a strong preference for East Coast candidates. Candidates near Clio’s Toronto or New York City hubs are expected to work in the office at least twice per week on designated Anchor Days. Clio describes its work environment as hybrid, with the same twice-weekly office expectation for local employees in specified hubs.
Requirements
- At least 6 years of product design experience.
- Experience designing for complex, information-dense environments such as knowledge management, research, or discovery products.
- Track record of shipping products that address research or information workflow challenges and move company metrics.
- Proficiency in user research methodologies and translating findings into actionable design insights.
- Strong understanding of interaction design, information architecture, usability, and accessibility.
- Experience with modern design tools such as Figma and Figma Make, and willingness to adopt new tools.
- Excellent communication, collaboration, and presentation skills.
- Ability to thrive in a fast-paced, agile product development environment.
- Experience with complex systems involving large datasets, structured content, or AI-generated outputs.
- Keen interest in improving design craft using AI.
Nice To Haves
- SaaS or enterprise experience.
- Familiarity with legal workflows, legal technology platforms, or enterprise SaaS ecosystems.
- Experience designing for regulated, high-stakes, or compliance-sensitive domains.
- Experience designing specifically for in-house or corporate legal teams, distinct from law-firm users.
Responsibilities
- Design specialized, AI-driven workflows for legal domains including Finance, IP, Employment/Labour Law, and Insurance Defense.
- Partner with legal architects, subject-matter experts, and legal-industry stakeholders to validate domain workflows and outputs.
- Help shape problem definition, prioritization, and product direction with cross-functional stakeholders.
- Assess Operate capabilities and design patterns for adaptation or rebuilding in Vincent.
- Design product solutions for corporate and in-house counsel as well as law-firm users.
- Conduct user research interviews, usability testing, and analysis focused on employment and insurance practitioners.
- Use metrics to inform design decisions and measure product success.
- Contribute to design critiques and provide feedback to the broader team.
- Help evolve design patterns and systems for complex information architecture at scale.
- Improve design craft using AI and break complex legal concepts into manageable design problems.
- Perform additional duties as required.
Benefits
- Competitive, equitable salary.
- Top-tier health benefits, dental, and vision insurance.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2,000 annual counseling benefit.
- RRSP matching and RESP contribution.
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
