Senior Product Designer, Enterprise

Urban Ridge Supplies•New York, NY

2d•CA$131,600 - CA$178,000•Hybrid

About The Position

Clio is seeking a Senior Product Designer for its Enterprise team, which is developing specialized versions of Clio’s enterprise products for distinct legal domains. The team’s offerings include Vincent, an AI-powered legal intelligence platform, and Operate, an enterprise-grade practice and matter management platform. The role contributes to the Enterprise division’s growth and to a product suite intended to support legal clients worldwide. The designer will create AI-driven workflows for legal domains such as Finance, IP, Employment/Labour Law, and Insurance Defense. The position involves translating domain-specific needs into product decisions, collaborating with legal architects and subject-matter experts, and taking early design leadership in problem definition, prioritization, and product direction. The designer will also assess whether Operate capabilities and patterns should be adapted or rebuilt for Vincent, design for corporate and in-house counsel as well as law firms, conduct user research, and use metrics to guide and assess design decisions. The role is available to candidates in Canada (excluding Quebec) and the United States, with a strong preference for candidates on the East Coast. Candidates near Clio’s Toronto or New York City hubs are expected to work in the office at least twice per week on designated Anchor Days. The broader hybrid-work policy also calls for local employees in Vancouver, Calgary, Toronto, Dublin, London, New York City, and Sydney to be in the office at least twice per week. Clio’s design organization works alongside Product Management and Engineering within Research and Development. Product designers research users’ needs and champion user experience as Clio works to transform how lawyers and their staff provide services. This is a new role.

Requirements

At least 6 years of product design experience.
Experience designing for complex, information-dense environments, such as knowledge management, research, or discovery products.
A track record of shipping products that solve research or information workflow challenges and move company metrics.
Proficiency in user research methodologies and ability to translate findings into actionable design insights.
Strong understanding of interaction design, information architecture, usability, and accessibility.
Experience with modern design tools, including Figma and Figma Make, and willingness to adopt new tools as needed.
Excellent communication, collaboration, and presentation skills.
Ability to thrive in a fast-paced, agile product development environment.
Experience working on complex systems involving large datasets, structured content, or AI-generated outputs.
Keen interest in improving design craft using AI.

Nice To Haves

SaaS or enterprise experience.
Familiarity with legal workflows, legal technology platforms, or enterprise SaaS ecosystems.
Experience designing for regulated, high-stakes, or compliance-sensitive domains.
Experience designing specifically for in-house or corporate legal teams, distinct from law-firm users.

Responsibilities

Design specialized, AI-driven workflows for legal domains including Finance, IP, Employment/Labour Law, and Insurance Defense.
Partner with legal architects, subject-matter experts, and legal-industry stakeholders to validate domain-specific workflows and outputs.
Help shape problem definition, prioritization, and product direction with cross-functional stakeholders.
Evaluate Operate capabilities and design patterns and determine which to adapt or rebuild for Vincent.
Concept, prototype, and deliver solutions for corporate and in-house counsel alongside law-firm users.
Conduct user research interviews, usability testing, and analysis focused on employment and insurance practitioners.
Use metrics to guide design decisions and measure product success.
Participate in design critiques and provide thoughtful feedback to the broader team.
Help evolve design patterns and systems that support complex information architecture at scale.
Continue improving design craft using AI.
Break complex legal concepts into smaller, manageable design problems.
Perform additional duties as required.