Senior Product Designer, Enterprise

Urban Ridge Supplies • New York, NY

20h • Hybrid

About The Position

Clio is seeking a Senior Product Designer to join its Enterprise team and help shape strategic initiatives that tailor enterprise products to specialized legal domains. The role focuses on Vincent, Clio’s AI-powered legal intelligence platform, and Operate, its enterprise-grade practice and matter management platform. It offers an opportunity to contribute to a growing product suite serving legal clients worldwide.

The designer will create specialized, AI-driven workflows for legal areas such as Finance, IP, Employment/Labour Law, and Insurance Defense. They will work with legal architects, subject-matter experts, and industry stakeholders to understand domain needs, guide product direction, and determine how existing Operate capabilities and patterns can be adapted for Vincent. The role also includes designing for corporate and in-house counsel, conducting research and usability testing, using metrics to inform design decisions, and contributing to design systems and critique.

The position is open to candidates in Canada (excluding Quebec) and the US, with a strong preference for East Coast candidates. Those near the Toronto or NYC hubs are expected to work in-office at least twice per week on designated Anchor Days. The posting also describes a hybrid work environment and a twice-weekly in-office expectation for local employees in several listed cities.

Requirements

• 6+ years of experience in product design.
• Experience designing for complex, information-dense environments, such as knowledge management, research, or discovery products.
• A track record of shipping products that solve research or information-workflow challenges and move company metrics.
• Proficiency in user research methodologies and ability to translate findings into actionable design insights.
• Strong understanding of interaction design, information architecture, usability, and accessibility.
• Experience with modern design tools, including Figma and Figma Make, and willingness to adopt new tools as needed.
• Excellent communication, collaboration, and presentation skills.
• Ability to thrive in a fast-paced, agile product development environment.
• Experience working on complex systems with large datasets, structured content, or AI-generated outputs.
• Keen interest in improving design craft using AI.

Nice To Haves

• SaaS or enterprise experience.
• Familiarity with legal workflows, legal technology platforms, or enterprise SaaS ecosystems.
• Experience designing for regulated, high-stakes, or compliance-sensitive domains.
• Experience designing for in-house or corporate legal teams, distinct from law-firm users.

Responsibilities

• Design specialized, AI-driven workflows for legal domains including Finance, IP, Employment/Labour Law, and Insurance Defense.
• Partner with legal architects, subject-matter experts, and legal-industry stakeholders to validate workflows and outputs against practitioners’ needs.
• Help shape problem definition, prioritization, and product direction in partnership with cross-functional stakeholders.
• Evaluate Operate capabilities and design patterns and determine which should be adapted or rebuilt for Vincent.
• Concept, prototype, and deliver design solutions for corporate and in-house counsel as well as law-firm users.
• Conduct user research interviews, usability testing, and analysis focused on employment and insurance practitioners.
• Use metrics to inform design decisions and measure product success.
• Contribute to design critiques and provide thoughtful feedback to the broader team.
• Help evolve design patterns and systems that support complex information architecture at scale.
• Improve design craft using AI.
• Break complex legal concepts into smaller, manageable design problems.
• Perform additional duties as required.

Benefits

• Competitive, equitable salary.
• Top-tier health benefits, including health, dental, and vision insurance.
• Hybrid work environment.
• Flexible time off policy, with 20 days off per year encouraged.
• $2,000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed