Senior Product Designer, Enterprise
About The Position
Clio is seeking a Senior Product Designer to join its Enterprise team and help shape specialized, AI-driven workflows for distinct legal domains. The role supports strategic initiatives to verticalize Clio’s enterprise products: Vincent, an AI-powered legal intelligence platform, and Operate, an enterprise-grade practice and matter management platform. The role contributes to a product suite intended to support legal clients’ growth worldwide. The designer will work with legal architects, subject-matter experts, legal-industry stakeholders, and cross-functional partners to define problems, set priorities, and guide product direction. They will evaluate existing Operate capabilities and design patterns for potential adaptation in Vincent, and design for both law-firm users and corporate or in-house counsel. The work includes research, prototyping, usability testing, metric-informed design decisions, and evolving patterns and systems for complex information architecture. The position is available to candidates in Canada excluding Quebec and the United States, with a preference for East Coast candidates. Local employees near the Toronto or New York City hubs are expected to work in the office at least twice weekly on designated Anchor Days. The posting describes a hybrid environment and lists Vancouver, Calgary, Toronto, Dublin, London, New York City, and Sydney as locations where local employees are expected in the office at least twice per week.
Requirements
- At least 6 years of product design experience.
- Experience designing for complex, information-dense environments, including knowledge management, research, or discovery products.
- A track record of shipping products that solve research or information workflow challenges and move company metrics.
- Proficiency in user research methodologies and ability to translate findings into actionable design insights.
- Strong understanding of interaction design, information architecture, usability, and accessibility.
- Experience with modern design tools such as Figma and Figma Make, and willingness to adopt new tools as needed.
- Excellent communication, collaboration, and presentation skills.
- Ability to thrive in a fast-paced, agile product development environment.
- Experience with complex systems involving large datasets, structured content, or AI-generated outputs.
- Keen interest in improving design craft using AI.
Nice To Haves
- SaaS or enterprise experience.
- Familiarity with legal workflows, legal technology platforms, or enterprise SaaS ecosystems.
- Experience designing for regulated, high-stakes, or compliance-sensitive domains.
- Experience designing for in-house or corporate legal teams, distinct from law-firm users.
Responsibilities
- Design specialized, AI-driven workflows for legal domains such as Finance, IP, Employment/Labour Law, and Insurance Defense, translating domain-specific details into product decisions.
- Partner with legal architects, subject-matter experts, and legal-industry stakeholders to validate workflows and product outputs.
- Help shape problem definition, prioritization, and product direction with cross-functional stakeholders.
- Evaluate Operate capabilities and design patterns, and determine which should be adapted or rebuilt in Vincent.
- Concept, prototype, and deliver solutions for corporate and in-house counsel as well as law-firm users.
- Conduct user research interviews, usability testing, and analysis focused on employment and insurance practitioners.
- Use metrics to inform design decisions and measure product success.
- Contribute to design critiques and provide feedback to the broader team.
- Help evolve design patterns and systems that support complex information architecture at scale.
- Improve design craft using AI.
- Break complex legal concepts into smaller, manageable design problems.
- Perform additional duties as required.
Benefits
- Competitive, equitable salary.
- Top-tier health benefits, dental, and vision insurance.
- Hybrid work environment.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2,000 annual counseling benefit.
- RRSP matching and RESP contribution.
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
