Senior Product Designer, Enterprise
About The Position
Clio is seeking a Senior Product Designer to join its Enterprise team and help adapt enterprise products to specialized legal domains. The team works across Vincent, Clio’s AI-powered legal intelligence platform, and Operate, its enterprise-grade practice and matter management platform. The role will help shape a growing product suite for legal clients worldwide. The designer will create specialized, AI-driven workflows for domains including Finance, IP, Employment/Labour Law, and Insurance Defense. They will partner with legal architects, subject-matter experts, and industry stakeholders to validate domain-specific workflows and outputs, while helping define problems, priorities, and product direction. The role also involves evaluating Operate capabilities and patterns for adaptation into Vincent, designing for corporate and in-house counsel as well as law firms, conducting research and usability testing, using metrics to assess success, and contributing to design critiques and scalable design systems. The position is open to candidates in Canada, excluding Quebec, and the United States, with a strong preference for East Coast candidates. Candidates near the Toronto or NYC hub are expected to work in the office at least twice weekly on designated Anchor Days. Clio describes its broader work environment as hybrid, with local employees in specified hub cities expected in the office a minimum of twice per week.
Requirements
- 6 or more years of experience in product design.
- Proficiency in user research methodologies and ability to translate findings into actionable design insights.
- Strong understanding of interaction design, information architecture, usability, and accessibility.
- Experience with modern design tools, including Figma and Figma Make, and willingness to adopt new tools.
- Excellent communication, collaboration, and presentation skills.
- Ability to thrive in a fast-paced, agile product development environment.
- Experience working on complex systems with large datasets, structured content, or AI-generated outputs.
- A keen interest in improving design craft using AI.
Nice To Haves
- SaaS or enterprise experience.
- Experience designing in complex, information-dense environments such as knowledge management, research, or discovery products.
- A track record of shipping products that solve research or information workflow challenges and move company metrics.
- Familiarity with legal workflows, legal technology platforms, or enterprise SaaS ecosystems.
- Experience designing for regulated, high-stakes, or compliance-sensitive domains.
- Experience designing specifically for in-house or corporate legal teams, distinct from law-firm users.
Responsibilities
- Design specialized, AI-driven workflows for legal domains including Finance, IP, Employment/Labour Law, and Insurance Defense.
- Translate domain-specific considerations such as case types, risk profiles, and regulatory context into product decisions.
- Partner with legal architects, subject-matter experts, and legal-industry stakeholders to validate workflows and outputs.
- Help shape problem definition, prioritization, and product direction in partnership with cross-functional stakeholders.
- Evaluate Operate capabilities and design patterns to determine which should be adapted or rebuilt in Vincent.
- Concept, prototype, and deliver design solutions for corporate and in-house counsel audiences as well as law-firm users.
- Conduct user research interviews, usability testing, and analysis specific to employment and insurance practitioners.
- Use metrics to inform product design decisions and measure product success.
- Contribute to design critiques and provide thoughtful feedback to the broader team.
- Help evolve design patterns and systems that support complex information architecture at scale.
- Improve design craft using AI and break complex legal concepts into manageable design problems.
- Perform additional duties as required.
Benefits
- Competitive, equitable salary.
- Top-tier health benefits.
- Dental and vision insurance.
- Hybrid work environment.
- Flexible time off policy, with 20 days off per year encouraged.
- $2,000 annual counseling benefit.
- RRSP matching and RESP contribution.
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
