Senior Product Delivery Associate - Product and Transformation

JPMorgan Chase & Co. • Chicago, IL

1d • $85,500 - $135,000

About The Position

As a Senior Product Delivery Associate on the Product and Transformation Team, you enable stable, scalable product delivery in collaboration with cross-functional teams and help ensure the product continuously delivers value. The role focuses on a middle office desktop portal intended to transform client onboarding into a streamlined, intuitive tool tailored to employees’ needs. You partner with product, design, and technology colleagues, support delivery and change initiatives, and help meet business goals while adhering to the firm’s risk, controls, compliance, and regulatory requirements.

Requirements

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Demonstrated performance in product management or a relevant domain area.
• Experience executing operational management and change readiness activities.
• Experience in the product development life cycle, including discovery, requirements definition, and deployment processes.
• Expertise in agile story writing, scrum ceremonies, and digital product development.
• Excellent written, visual, and verbal communication skills, including the ability to communicate technical topics to a non-technical audience and business needs to a technical audience.

Nice To Haves

• Knowledge of payments, corporate/commercial banking, or client service/implementations.
• Experience leading end-to-end digital transformation initiatives or programs to automate and streamline processes.
• Self-starter able to thrive in a fast-paced, collaborative, cross-functional, results-driven environment.

Responsibilities

• Build and maintain proactive partnerships with product, design, and technology team members to deliver business results in an agile manner within agreed timeframes.
• Collaborate with the Product Delivery Manager on key delivery tasks and identify opportunities to improve efficiency.
• Support collection of user research, journey mapping, and analysis of upstream and downstream implications of new product features.
• Write requirements, epics, and user stories to support product development.
• Perform user testing and support pre-release activities and production verification testing.
• Support change management activities across functional partners and monitor adherence to the firm’s risk, controls, compliance, and regulatory requirements.
• Raise blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed