Senior Product Associate - Business Banking

JPMorganChase • Columbus, OH

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About The Position

As a Senior Product Associate in Business Banking, you will contribute to the end-to-end product lifecycle on an AI-forward, agile team building and improving technology products. You will support product strategy, define and refine requirements, and partner with Engineering, Design, Data, and other stakeholders to deliver outcomes for clients. Using customer feedback, user research, and data, you will help prioritize work, improve existing experiences, and identify opportunities for new capabilities. You will also help ensure releases meet standards for security, resiliency, and scalability.

Requirements

• At least 5 years of experience or equivalent expertise in product management.
• Hands-on experience working alongside development teams and participating in agile ceremonies.
• Experience with product lifecycle activities, including discovery and requirements definition.
• Understanding of product testing cycles, requirements, and execution.
• Familiarity with existing deposits and money movement functionality.
• Exposure to API-enabled and cloud-native development frameworks.
• Excellent communication, influencing, and negotiation skills, with the ability to develop and maintain collaborative relationships.
• Experience working across multiple business areas and/or functions to deliver results.

Nice To Haves

• Experience working in payments or billing.
• Experience working on 0-to-1 delivery, introducing net-new capabilities and features to users.

Responsibilities

• Partner with the Product Manager to identify and define product features and capabilities informed by customer and market needs, user research, and discovery.
• Support user research collection, journey mapping, and end-to-end systems analysis to inform the product roadmap and identify customer-value opportunities.
• Analyze, track, and evaluate product agility metrics, including backlog health, story point completion, churn, delivery cost, and partner dependencies throughout the product development lifecycle.
• Facilitate end-to-end User Acceptance Testing for product changes, considering impacts on the customer journey, back-end systems, and Integrated Test Environment cycles.
• Partner with product and cross-functional teams to deliver the product roadmap and sequence product-change activities to optimize the customer experience.
• Use strategic thinking and problem-solving to bring clarity and direction in ambiguous environments.
• Write requirements, epics, and user stories for discovering and delivering product features and capabilities.
• Help ensure product releases are high-quality and aligned with security, resiliency, and scalability standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed