Senior Associate - Digital Product Management (Banking COE)

American Express • New York, NY

7d

About The Position

Global Commercial Services serves business customers with payment, cashflow, and digital financial solutions. The Banking Center of Excellence is expanding American Express banking operations and developing digital capabilities designed to meet standards for compliance, automation, and innovation. The Product Associate will focus on delivering marketing and onboarding capabilities that accelerate growth of American Express banking products.

In this role, you will support the development and delivery of Banking Marketing Acceleration and Onboarding capabilities with product development partners. Working at the intersection of product, data, technology, and marketing, you will help document, test, and deploy capabilities that support the growth of American Express National Bank. You will be accountable for the capabilities you manage and engage cross-functional partners throughout development.

Requirements

• Experience in digital banking, product management, product development, or marketing technology roles, with strong technical acumen.
• Ability to partner with engineering, data, and business stakeholders to define requirements and support delivery.
• Ability to work collaboratively in a matrixed environment.
• Can-do attitude and passion for digital products and technology.
• Clear written and verbal communication skills, including documenting requirements, creating data diagrams, and explaining details to technical and non-technical audiences.
• Proven ability to independently drive work forward in a fast-paced environment.
• Strong problem-solving skills, including the ability to break down complex problems and translate them into scalable, data-driven solutions.
• Eligibility to work in the United States for American Express; the company will not pursue visa sponsorship for these positions.

Nice To Haves

• Prior experience in a product management, product development, or marketing technology role.

Responsibilities

• Support the Product Manager with development and launch of new features and capabilities in collaboration with partner teams.
• Contribute to product strategy and roadmap execution.
• Translate business, platform, and data requirements into clear documentation, including data flows and process maps.
• Define and execute product testing plans to mitigate risk and prioritize quality when launching capabilities.
• Liaise with partners and stakeholders on new capabilities as needed.
• Monitor external digital product development trends, marketplace dynamics, and the competitive landscape to inform continuous product evolution.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed