Senior Associate - Digital Product Management (Banking COE)
About The Position
The Senior Associate will support the development and delivery of Banking Marketing Acceleration and Onboarding capabilities for American Express’s Banking Center of Excellence. Working with collaborative product developers and cross-functional partners, the role helps develop new marketing and onboarding capabilities to accelerate growth of American Express banking products. It operates at the intersection of product, data, technology, and marketing, with accountability for ensuring capabilities are documented, tested, and deployed to strengthen the operating environment of American Express National Bank.
Requirements
- Experience in digital banking, product management, product development, or marketing technology roles, with strong technical acumen.
- Ability to partner with engineering, data, and business stakeholders to define requirements and support delivery.
- Ability to work collaboratively in a matrixed environment.
- Can-do attitude and passion for digital products and technology.
- Clear written and verbal communication skills, including documenting requirements, creating data diagrams, and explaining details to technical and non-technical audiences.
- Self-starter who can independently drive work forward in a fast-paced environment.
- Strong problem-solving skills, including the ability to break down complex problems and translate them into scalable, data-driven solutions.
- Eligibility to work in the United States; American Express will not pursue visa sponsorship for this position.
Nice To Haves
- Prior experience in a product management, product development, or marketing technology role.
Responsibilities
- Support the Product Manager with developing and launching new features and capabilities in collaboration with partner teams.
- Contribute to product strategy and roadmap execution.
- Translate business, platform, and data requirements into clear documentation, including data flows and process maps.
- Define and execute product testing plans to mitigate risk and prioritize quality when launching new capabilities.
- Liaise with partners and stakeholders on new capabilities as required.
- Monitor external digital product development trends, marketplace dynamics, and the competitive landscape to inform ongoing product evolution.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% company match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks of paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy
- Free access to global onsite wellness centers staffed with nurses and doctors, depending on location
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
