Senior Product Associate - Payments

JPMorgan Chase & Co.•Chicago, IL
•$85,500 - $155,000

About The Position

As a Product Associate in Embedded Payments Analytics Product Management, you will help deliver analytics products that enable self-service insights and decisioning for internal teams. You will partner with product, engineering, data engineering, and AI/ML stakeholders to shape capabilities spanning SQL-driven analytics, Databricks-based data and compute, semantic and metrics layers, dashboards, and AI-enabled analytics experiences. The role is analytics-forward and also involves developing working knowledge of upstream platform considerations—including data quality, lineage, governance, and pipeline reliability—to support a strong end-to-end user experience. You will support product development and discovery, helping identify solutions to customer and stakeholder needs. Working with product managers and cross-functional partners, you will contribute to product strategy and roadmap development, define workflows and requirements, and help execute product initiatives and launches.

Requirements

  • At least 1 year of experience, or equivalent internship or project experience, in product management, analytics, business intelligence, data engineering, or software delivery.
  • Foundational knowledge of the product development lifecycle and comfort working in Agile teams.
  • Working proficiency in SQL, including the ability to validate metric logic, perform exploratory analysis, and troubleshoot data issues.
  • Familiarity with analytics concepts such as KPIs and metrics, reporting, basic dimensional modeling, and the importance of data quality and definitions.
  • Strong written and verbal communication skills, including the ability to turn ambiguous requests into clear requirements.
  • Developing knowledge of the product development lifecycle.
  • Exposure to product lifecycle activities, including discovery and requirements definition.
  • Emerging knowledge of data analytics and data literacy.

Nice To Haves

  • Experience with Databricks, including notebooks, SQL warehouses, jobs/workflows, and Delta tables, or similar lakehouse analytics platforms.
  • Familiarity with semantic or metrics layers and governed self-service analytics patterns, such as metric definitions, data catalogs, and reusable models.
  • Basic proficiency in Python or a similar language for analytics or automation.
  • Experience with Jira and Confluence for backlog management and documentation.
  • Exposure to AI/ML or GenAI-enabled analytics and awareness of responsible AI considerations.

Responsibilities

  • Support delivery of analytics products that improve data discovery, usability, and trust for analysts, data scientists, and business users, including semantic layers, reusable metrics, curated datasets, and analytics tooling.
  • Assist with discovery and user research by gathering stakeholder input, contributing to journey maps, and synthesizing insights into clear problem statements and opportunities.
  • Help define requirements by writing epics and user stories with acceptance criteria covering analytics workflows, metric definitions, data logic, and reporting needs.
  • Partner with engineering and data teams to translate business questions into implementable analytics solutions, including KPI and metric definitions, dimensional modeling needs, and performance considerations.
  • Consider upstream dependencies such as ETL/ELT schedules, data quality checks, schema changes, lineage, and access controls, and help manage their effects on downstream dashboards, models, and AI consumers.
  • Support development of product strategy and the roadmap.
  • Collect and analyze product performance metrics to inform decision-making.
  • Collaborate with cross-functional teams to discover solutions that address user needs and align with business goals.
  • Participate in product planning, contribute ideas and insights, and assist with executing initiatives to support timely and successful launches.
  • Collaborate with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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