Kinexys Senior Product Associate

JPMorgan Chase & Co. • New York, NY

5d • $99,750 - $155,000

About The Position

As a Senior Product Associate in Kinexys, you will contribute to product development and optimization, using user research and customer feedback to create innovative products and improve existing offerings. You will collaborate with cross-functional teams to shape product direction and support product success.

The role focuses primarily on FX and cross-border payments, with work across the broader product suite as needed. You will act as the voice of the customer, translating client needs and market signals into product direction in partnership with Sales and coverage teams. You will work with Technology, Operations, Legal, Risk, and Controls to deliver scalable, resilient, stable, commercially viable, and operationally sound products. The position calls for a builder who moves with urgency, works through ambiguity, and uses processes and controls to enable client outcomes.

Requirements

• At least 3 years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience with product life cycle activities, including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• Strong written and verbal communication skills, with the ability to align stakeholders and drive decisions.
• Comfort engaging with technical concepts, specifying how a system should work at a conceptual level (including workflows, states, and interfaces), and learning underlying technology quickly; coding is not required.
• Experience or demonstrated interest in payments (cross-border), foreign exchange, blockchain or distributed ledger technologies, or cloud technologies.

Nice To Haves

• A builder mindset, taking problems end-to-end and moving from idea to shipped delivery without waiting for perfect clarity.
• Entrepreneurial approach and comfort working in a fast-paced environment with minimal guidance while owning and delivering outcomes.
• Strategic thinking and ability to prioritize, make trade-offs, and focus teams on high-impact work.
• Portfolios showing personal projects that the candidate has built are encouraged.
• A proven record of building and launching products or meaningful features in production, especially in payments, platforms, or regulated environments.

Responsibilities

• Own the development and delivery of Kinexys product initiatives, primarily in FX and cross-border payments, and partner across the broader product suite as needed.
• Help develop product strategy and shape a product vision that delivers clear customer value.
• Lead product discovery with Sales and client coverage, translating client feedback and pipeline signals into problem statements, priorities, and shipped solutions.
• Translate problems into execution-ready requirements, including user journeys, workflows, edge cases, and acceptance criteria; drive decisions on scope, sequencing, and trade-offs.
• Partner with Technology to design, build, test, and launch features and products, aligning on system behavior, operations, and acceptance criteria.
• Plan for upstream and downstream implications of new features on the overall product experience.
• Drive delivery from concept through launch by managing cross-functional dependencies, removing blockers, and maintaining momentum.
• Align Technology, Operations, Sales, Legal, Risk, and Controls to deliver commercially viable and operationally sound initiatives.
• Own post-launch feedback loops by monitoring outcomes, capturing partner feedback, and iterating to improve reliability, usability, and adoption.
• Partner with the Product Manager to identify product opportunities informed by customer and market needs, user research, and discovery.
• Support user research, journey mapping, and market analysis to inform the strategic product roadmap and identify valuable potential features.
• Analyze, track, and evaluate product metrics, including performance against time, cost, and quality targets throughout the product development life cycle.

Benefits

• Competitive total rewards package, with base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed