Senior Principal Technical Program Manager

Oracle•Nashville, TN

6d•$114,600 - $234,600

About The Position

The Senior Principal Technical Program Manager partners with senior management and stakeholders to align priorities and goals, applying technical expertise in an engineering area or technical domain. The role shapes and leads highly complex technical programs and cross-organizational initiatives that affect products and the business, establishing scope and milestones and coordinating cross-functional teams to deliver programs and services. It serves as an escalation point for issues, bottlenecks, and risks, and drives program improvements and operational efficiency across teams. The position provides strategic technical guidance, manages dependencies, scope, timelines, demands, and resources, and oversees delivery in alignment with applicable third-party, security, export, and accessibility requirements. It leads planning, risk management, change management, incident response, program communications, stakeholder alignment, and continuous improvement. The role also leads automated reporting and analysis, using reports, dashboards, forecasts, models, and data insights to guide program execution and decisions. The position influences internal and external stakeholders, supports customer success, advises leadership using data-informed recommendations, and provides technical direction and mentorship to cross-functional teams. It also contributes to talent development by participating in candidate interviews and providing hiring recommendations. Oracle lists a U.S. hiring range of $114,600 to $234,600 per annum. The role may be eligible for bonus, equity, and compensation deferral. Oracle describes a comprehensive benefits package, including medical, dental, vision, disability, and life insurance; flexible spending accounts; commuter and parking benefits; a 401(k) plan with company match; paid time off and holidays; paid sick leave and parental leave; adoption assistance; an employee stock purchase plan; financial planning and group legal services; and voluntary insurance benefits.

Responsibilities

Identify program risks, manage scope, estimate timelines, assess feasibility and testing requirements, and determine appropriate resources.
Lead product or service delivery while ensuring alignment with third-party, security, export, and accessibility compliance requirements.
Coordinate rapid responses to critical security escalations, assess risk, determine mitigation strategies, communicate with executives, and ensure execution of an effective resolution.
Determine program demands and resourcing, and provide accurate forecasting for demand, funding, and resources.
Drive continuous improvement to increase product or service reliability.
Manage program dependencies and risks, and lead planning initiatives aligned with business goals.
Develop scalable delivery standards and guidelines aligned with Oracle best practices.
Develop change-management and incident-response strategies to improve operational efficiency.
Align priorities with customers, service teams, stakeholders, and senior leadership through regular reporting.
Establish program scope and milestones aligned to broader plans and company strategies, and coordinate cross-functional delivery efforts.
Define team performance indicators and measurement methods.
Build, maintain, and communicate strategies for communicating complex objectives to partners and customers.
Lead technical, non-technical, and complex cross-organizational programs affecting products and the business.
Assign and direct program staff work, provide technical support, and help remove workflow barriers, risks, and issues.
Review program documentation, provide feedback, and implement risk mitigation strategies.
Maintain attention to security and quality throughout program planning, execution, and reporting.
Lead regular program status meetings and maintain communication and alignment across teams and leaders.
Advise leadership on service-level agreement performance and productivity targets using data-driven insights.
Drive program change management involving priorities, scope, schedules, development, requirements, and support.
Lead responses to issues, bottlenecks, and risks, including resolution of escalated issues.
Evaluate cost assessments, benefit analyses, and return on investment to inform decisions and risk mitigation.
Make critical decisions that balance business needs and technical constraints, and resolve blockers using technical and resource options.
Lead high-impact program improvements, apply best practices, and influence process improvement across teams.
Develop and optimize program objectives and workflows, deploying cross-functional solutions to critical business problems.
Collaborate with management to refine processes and procedures that help teams reach their goals.
Integrate continuous improvement across programs and workstreams in alignment with business objectives and operational efficiency goals.
Design data-driven decision-making frameworks and lead improvements to solution availability and reliability.
Iterate processes based on feedback and KPIs, analyzing results through retrospectives.
Define requirements and configurations for existing and new development tools where applicable.
Facilitate cross-team alignment on priorities and program goals, and lead efforts to streamline methodologies and improve efficiency.
Translate complex program insights into actionable recommendations for senior leadership and drive stakeholder engagement and feedback.
Provide strategic technical direction and mentorship to cross-functional teams, and ensure change initiatives are implemented from initiation through delivery.
Keep program teams and stakeholders aligned and motivated, identifying and addressing conflicts and issues.
Lead creation and automation of reporting, collaborating with development teams to improve reports, dashboards, forecasts, and models.
Use data insights and analysis of complex data sources, including competitive, trend, and KPI analysis, to solve program problems and support decisions.
Lead collaboration among stakeholder teams to improve customer success and operational efficiency within Oracle commitments.
Influence internal and external stakeholders to secure commitment to program goals and long-term strategic alignment.
Address customer needs proactively, evaluate products or services, and propose functionality that enhances product capabilities.
Assess risks to customer satisfaction, recommend mitigations, and balance organizational priorities to respond to customer needs while minimizing program risks.
Oversee and track timelines and budgets for large-scale projects, balancing projects and adapting plans to changing resources or schedules.
Build partnerships and collaborate across the business and with external stakeholders, seeking and using diverse perspectives.
Develop problem-solving strategies, analyze complex information to identify patterns and root causes, and implement solutions to prevent recurring issues.
Build expertise, stay current with industry trends and best practices, apply new knowledge, mentor others, and foster knowledge sharing.
Lead efforts to improve process, protocol, and workflow efficiency and effectiveness, and evaluate their impact on stakeholders.
Participate in candidate interviews, assess candidates, and provide hiring recommendations.