Senior People Operations Business Partner

Comtech Telecommunications Corp. • Chandler, AZ

4d • Onsite

About The Position

The Senior People Operations Business Partner serves as a senior-level People Operations partner to business and site leadership, aligning business objectives with people strategies across assigned sites or business segments. The role independently manages complex employee relations matters, advises leaders on workforce and organizational issues, drives consistent execution of People Operations programs, and identifies opportunities to improve policies, processes, employee engagement, and organizational effectiveness. The Senior POBP works closely with VP- and Director-level People Operations leadership, corporate Centers of Excellence, and other stakeholders, and provides guidance and knowledge-sharing to colleagues. The role may also lead cross-site initiatives and projects.

This position supports a manufacturing environment and requires daily onsite work in Chandler, with occasional travel and flexibility to provide support outside standard business hours as needed. A bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent education and experience, is required. The position calls for three to five years of progressive HR experience and experience across employee relations, HR programs, performance management, benefits administration, recruiting, and employee lifecycle processes. ADP Workforce Now experience and experience in manufacturing, engineering, or another operational environment are preferred.

The position requires compliance with Comtech’s Drug-Free Workplace Program, including pre-employment drug screening and possible random, reasonable suspicion, and post-incident testing. The stated pay range is based on expected base salary; final compensation depends on role, level, skills, experience, and location. Comtech is an Equal Opportunity Employer.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
• Three to five years of progressive Human Resources experience, including experience in an HR Generalist, HR Coordinator, or similar role.
• Experience supporting employee relations matters, HR programs, performance management, benefits administration, recruiting activities, and employee lifecycle processes.
• Experience partnering with managers and employees to resolve routine workplace issues and escalating complex matters appropriately.
• Ability to build effective working relationships with employees, managers, and cross-functional partners across multiple locations.
• Strong verbal and written communication skills, including the ability to explain policies, procedures, and employee programs clearly and tactfully.
• Working knowledge of employee relations, conflict resolution, performance management, and workplace investigations, with the ability to identify issues and escalate appropriately.
• Strong judgment, discretion, confidentiality, and professionalism when handling sensitive information and workplace matters.
• Ability to organize and review People Operations data and reports, identify potential trends or concerns, and share observations with management.
• Strong organizational, time-management, and attention-to-detail skills; ability to manage priorities and meet deadlines in a fast-paced environment.
• Ability to coordinate projects, follow established processes, and partner with stakeholders to achieve outcomes.
• Collaborative, adaptable, customer-service oriented, self-motivated, and proactive approach to supporting employees and leaders.
• Proficiency with Microsoft Office Suite or related software.
• Ability to build trust and demonstrate integrity, empathy, accountability, and professionalism.
• Understanding of and respect for diverse backgrounds, perspectives, experiences, and identities, with commitment to inclusion, fairness, and respectful workplace practices.
• Ability to work independently on day-to-day responsibilities while partnering with the People Operations team and escalating complex matters when appropriate.
• Work onsite daily to support a manufacturing environment.
• Flexibility to provide support outside standard business hours as needed.
• Ability to travel occasionally.
• Compliance with Comtech’s Drug-Free Workplace Program, including successful completion of pre-employment drug screening; employees may also be subject to random, reasonable suspicion, and post-incident testing.

Nice To Haves

• Experience with ADP Workforce Now (WFN).
• Prior experience supporting employees in a manufacturing, engineering, or other operational environment.
• Experience working in a multi-site, manufacturing, or operational environment.
• SHRM-CP, PHR, or progress toward an HR certification.

Responsibilities

• Advise managers on employee relations matters, including investigations, performance concerns, corrective action, grievances, workplace conflict, and terminations; recommend actions and escalate significant risks as appropriate.
• Coach leaders on performance management, feedback, documentation, employee development, and consistent policy application.
• Assess employee concerns and workplace issues, gather information, identify trends and risks, and recommend fair and consistent resolutions.
• Partner with leaders on organizational changes, talent needs, retention, engagement, and other people-related business priorities.
• Support employee engagement initiatives, including communications, event coordination, feedback collection, and action plans.
• Coordinate the annual performance review process, including communications, timelines, completion tracking, issue escalation, leader readiness, and process improvements.
• Identify learning and development needs and coordinate training programs, logistics, and resources.
• Track training participation, completion, and effectiveness; identify gaps and provide reporting and recommendations.
• Support benefits programs and initiatives, including open enrollment communications, employee education, and routine employee inquiries.
• Maintain knowledge of ERISA, COBRA, HIPAA, ACA, and other applicable requirements; provide general guidance and escalate complex benefits matters.
• Support employees and managers with leave of absence, FMLA, accommodation, and related processes, ensuring accurate and timely documentation and escalation of complex situations.
• Maintain HRIS data accuracy for assigned sites through employee transactions, audits, routine reporting, troubleshooting, and coordination with Corporate HRIS.
• Prepare People Operations reports, metrics, and activity summaries; identify trends and raise potential concerns or opportunities.
• Support compliance with employment laws and regulations, including E-Verify, veterans and disability requirements, FLSA, workers’ compensation, FMLA, required postings, and other regulatory obligations.
• Assist with reviewing, maintaining, and communicating employee policies, procedures, and handbook content; recommend operational or compliance updates.
• Support Affirmative Action program administration and preparation of EEO, VETS, and other required government reports as assigned.
• Conduct exit interviews, analyze feedback, identify recurring themes, and share observations and recommendations.
• Support People Operations projects by coordinating meetings, tracking deliverables, maintaining documentation, and communicating updates.
• Participate in cross-training and share knowledge with team members to promote consistent practices and effective site coverage.
• Identify process improvement, documentation, and service delivery opportunities and provide recommendations.
• Support recruitment as needed by scheduling and participating in interviews, responding to candidate questions, coordinating site tours, and working with hiring leaders and recruiting partners.
• Coordinate employee events, recognition activities, and special projects that support engagement and business objectives.
• Review and submit applicable invoices to Finance and support related administrative processes.
• Maintain a positive, respectful, and professional work environment through sound judgment, discretion, timely communication, and courteous interactions.
• Perform other related duties as assigned to support the People Operations team and Comtech facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior