People Operations Business Partner

Aesthetic Partners•Austin, TX

4d•Hybrid

About The Position

Aesthetic Partners is seeking an experienced People Operations Business Partner to serve as a trusted advisor to practice leadership and provide guidance across employee relations, performance management, employment law compliance, and organizational effectiveness. The role partners with practice leadership and cross-functional teams to promote consistent HR practices, address workforce challenges, and support a positive employee experience across partner brands in a growing, multi-location organization. Strong working knowledge of California employment laws and experience applying them in an HR capacity are required. The position supports assigned practices and leadership teams by advising on employee matters, conducting workplace investigations, coaching managers, and supporting employee lifecycle activities. It also helps ensure compliance with applicable employment laws, interprets and implements policies, maintains employee records and HRIS data, supports audits, and contributes to scalable People Operations practices. The role is hybrid in Central Texas or Arizona and requires travel to partner practice locations as business needs require.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
At least 5 years of progressive Human Resources experience, preferably as an HR Generalist, HR Manager, or HR Business Partner.
Strong working knowledge of California employment laws and regulations and demonstrated experience applying California-specific requirements in a professional HR setting.
Strong knowledge of federal employment laws and HR best practices, including employee relations, wage and hour compliance, leaves of absence, and performance management.
Experience managing complex employee relations matters, conducting workplace investigations, and advising leaders on appropriate employment actions.
Ability to build strong working relationships and provide effective HR guidance and coaching to managers and business leaders.
Strong communication, analytical, interpersonal, and problem-solving skills, including the ability to have difficult conversations and provide constructive guidance.
Ability to exercise independent judgment, manage competing priorities, navigate sensitive employee matters with professionalism and discretion, and balance business needs with employee experience and compliance obligations.
Strong emotional intelligence, sound judgment, credibility, adaptability, and ability to work independently in a fast-paced, evolving environment.
Strong organizational skills, attention to detail, follow-through, integrity, accountability, and confidentiality.
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to travel onsite to partner practices as needed.

Nice To Haves

Experience supporting multiple locations or working in a multi-state organization.
Experience in healthcare, medical practices, or a related industry.
PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
Experience with HRIS platforms; Paycor experience is desired.

Responsibilities

Serve as a primary People Operations resource and trusted advisor to assigned practices and leadership teams.
Advise on employee matters, workforce challenges, HR policies, best practices, and operational objectives.
Manage and guide employee relations matters, including workplace concerns, conflict resolution, performance issues, disciplinary actions, and separations.
Conduct workplace investigations as appropriate and ensure fair, consistent, timely, confidential, and well-documented resolution.
Guide leaders on federal, state, and local employment laws, with particular emphasis on California employment law.
Support compliance with wage and hour requirements, leaves of absence, workplace accommodations, employee classifications, and other employment obligations.
Monitor legislative changes and help update HR policies and practices as needed.
Partner with practice leaders on performance concerns, expectations, and performance improvement initiatives.
Coach managers on employee communication, documentation, corrective action, and sound employment practices.
Support employee lifecycle activities, including onboarding, employee changes, internal transitions, leave administration, and offboarding.
Interpret company policies, procedures, and employment practices and support consistent implementation while accounting for state-specific requirements and operational needs.
Work with leadership to improve employee engagement, workplace culture, retention, and organizational effectiveness.
Help leaders navigate workforce challenges, organizational changes, and evolving business needs.
Collaborate with People Operations, Payroll, Benefits, Talent Acquisition, and Operations to address employee and business needs and coordinate workforce management.
Maintain accurate employee documentation and HRIS records, support compliance audits, and identify HR process and service-delivery improvements.
Contribute to scalable and consistent People Operations practices across the organization.