People Operations Business Partner

Aesthetic Partners•Austin, TX

5d•Hybrid

About The Position

Aesthetic Partners is seeking an experienced People Operations Business Partner to advise and support practice leadership across employee relations, performance management, employment law compliance and organizational effectiveness. The role partners with leaders and cross-functional teams to promote consistent HR practices, address workforce challenges and support a positive employee experience across partner brands in a growing, multi-location organization. The position requires strong generalist HR experience, sound judgment, a practical and solutions-oriented approach, and working knowledge of California employment laws with experience applying them in an HR capacity. The People Operations Business Partner serves as a primary People Operations resource for assigned practices and leadership teams. The role supports employee matters and the employee lifecycle, coaches leaders, helps ensure compliance with applicable employment requirements, maintains HR documentation and records, and contributes to scalable People Operations processes. The work is hybrid in Central Texas or Arizona, with travel to partner practice locations as business needs require.

Requirements

Bachelor's degree in Human Resources, Business Administration or a related field, or an equivalent combination of education and experience.
At least 5 years of progressive Human Resources experience, preferably as an HR Generalist, HR Manager or HR Business Partner.
Strong working knowledge of California employment laws and regulations, with demonstrated experience applying California-specific requirements in a professional HR setting.
Strong knowledge of federal employment laws and HR best practices, including employee relations, wage and hour compliance, leaves of absence and performance management.
Demonstrated experience managing complex employee relations matters, conducting workplace investigations and advising leadership on appropriate employment actions.
Proven ability to build strong working relationships and provide effective HR guidance and coaching to managers and business leaders.
Experience working with HRIS platforms.
Proficiency with Microsoft Office Suite, including Word, Excel and Outlook.
Strong communication, analytical and problem-solving skills.
Ability to exercise independent judgment, manage competing priorities and handle sensitive employee matters with professionalism and discretion.
Ability to travel onsite to partner practices as needed.
Strong emotional intelligence and ability to handle challenging employee situations with professionalism, empathy and objectivity.
Ability to establish credibility and trusted relationships with employees, managers and leadership teams.
Sound judgment in assessing situations, identifying potential risks and recommending practical, business-focused solutions.
Strong interpersonal and communication skills, including the ability to have difficult conversations and provide constructive guidance.
Ability to balance business needs, employee experience and compliance obligations.
Self-motivated, adaptable and comfortable working independently in a fast-paced, evolving environment.
Strong organizational skills, attention to detail and commitment to follow-through.
High integrity, accountability and confidentiality.
Commitment to collaboration, continuous improvement and operational excellence.

Nice To Haves

Experience supporting multiple locations or working within a multi-state organization.
Experience in healthcare, medical practices or a related industry.
PHR, SPHR, SHRM-CP or SHRM-SCP certification.
Paycor experience.

Responsibilities

Serve as a primary People Operations resource and trusted advisor to assigned practices and leadership teams on employee matters, workforce challenges, HR policies and best practices.
Manage and advise on employee relations matters, including workplace concerns, conflict resolution, performance issues, disciplinary actions and separations.
Conduct workplace investigations as appropriate and ensure fair, consistent and timely resolution, confidentiality and appropriate documentation.
Advise leaders on federal, state and local employment laws and regulations, with particular emphasis on California employment law.
Support compliance with wage and hour requirements, leaves of absence, workplace accommodations, employee classifications and other employment obligations; monitor legislative changes and help update HR policies and practices.
Partner with practice leaders on employee performance concerns, clear expectations and performance improvement initiatives.
Coach managers on employee communication, documentation, corrective action and sound employment practices.
Support employee lifecycle activities, including onboarding, employee changes, internal transitions, leave administration and offboarding.
Guide the interpretation and application of company policies, procedures and employment practices, supporting consistent implementation while accounting for state-specific requirements and operational needs.
Partner with leaders to improve employee engagement, workplace culture, retention and organizational effectiveness, and to navigate workforce challenges and organizational changes.
Collaborate with People Operations, Payroll, Benefits, Talent Acquisition and Operations teams to address employee and business needs and coordinate workforce management.
Maintain accurate employee documentation and HRIS records, support compliance audits, identify process improvements and contribute to scalable, consistent People Operations practices.