People Operations Business Partner

Onsite Women's Health•Nashville, TN

About The Position

The People Operations Business Partner (POBP) supports alignment between business objectives and employees and management in designated business units. Under the general direction of the Vice President of People Operations, the POBP consults with management on human resource matters, acts as a change agent, and delivers HR solutions that improve the employee experience and support the company’s strategic goals. The role requires business acumen, strong communication and interpersonal skills, and the ability to build relationships across the organization. The POBP partners with business leaders on workforce needs and organizational objectives; supports employee relations, performance management, talent management, training, investigations, diversity and inclusion, onboarding, and workforce metrics; and maintains accurate HR records and systems. The role also collaborates with Talent Acquisition on recruitment strategies and provides employees with guidance on benefits, policies, leave requests, and compliance. The POBP works closely with the Vice President of People Operations on company culture and its mission to improve women’s healthcare.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 3–5 years of progressive HR experience.
  • Strong business acumen, communication and interpersonal skills, and ability to build relationships across all levels of the organization.

Nice To Haves

  • Experience in a human resources business partner role.
  • SHRM-CP, SHRM-SCP, or PHR certification.

Responsibilities

  • Partner with business leaders to understand goals, challenges, and workforce needs and provide strategic HR support.
  • Advise managers on employee relations issues, performance management, and corrective action plans.
  • Support talent management strategies, including succession planning, career development, and workforce planning.
  • Work with leadership to assess training needs and deliver solutions that improve employee capabilities and organizational performance.
  • Investigate employee complaints, workplace issues, and policy violations, and recommend resolutions.
  • Support diversity, equity, and inclusion initiatives.
  • Lead new-hire orientation and onboarding activities.
  • Maintain People Operations metrics and analyze turnover, retention, and engagement trends to provide insights and recommendations.
  • Perform administrative work, including timely and accurate data entry in HRIS, LMS, and ATS systems.
  • Respond to email communications in a timely and professional manner.
  • Maintain accurate records in HRIS, LMS, and ATS systems in compliance with company policies and legal requirements.
  • Manage People Operations processes and support organizational goals through effective leadership.
  • Collaborate with the Vice President of People Operations on company culture and alignment with the company mission.
  • Collaborate with Talent Acquisition on strategies to attract and retain talent.
  • Provide feedback and recommendations on job postings, candidate selection, and interview processes.
  • Partner with managers to identify current and future talent needs and develop recruitment strategies.
  • Guide employees on company benefits, policies, and procedures.
  • Assist employees with leave requests, including FMLA, and ensure compliance with applicable laws and regulations.
  • Stay current on employment law and HR best practices to ensure compliance and mitigate risk.
  • Support annual benefits open enrollment and employee communications.
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