Senior Payroll Representative

Blue Cross Blue Shield of Michigan•Detroit, MI

10d

About The Position

Under minimal supervision, the Senior Payroll Representative performs complex payroll-processing duties and assists personnel across the enterprise with payroll inquiries. The role is responsible for bi-weekly payroll and year-end W-2 processing, tax filing, and monthly verification and closing of the general ledger. It also maintains employee records, processes complex transactions and legal withholding orders, and supports payroll system testing and improvement initiatives. The position provides guidance to lower-level team members, develops standard operating procedures, investigates issues with internal departments, and maintains knowledge of applicable payroll laws. It may also support special projects and payroll processing for programs such as annual open enrollment and quarterly gross-ups. Other duties may be assigned.

Requirements

Five or more years of experience in a payroll environment.
Excellent analytical, organizational, problem-resolution, verbal, and written communication skills.
Ability to work independently, remain self-motivated, and meet established deadlines.
Ability to work in a fast-paced environment.
Proficiency in current industry-standard PC applications and systems, such as Excel, Word, and PeopleSoft.

Nice To Haves

Current Oracle experience.
Bachelor's degree in Finance, Human Resources, Business Administration, or a related field.
Certified Payroll Professional (CPP) certification.

Responsibilities

Answer complex payroll-related inquiries from personnel at all levels across the enterprise.
Process bi-weekly payroll and year-end W-2s, complete tax filing, and perform monthly general-ledger verification and closing.
Verify and process employee timecards and attendance corrections.
Maintain employee records and enter complex transactions based on submitted documentation.
Process garnishment and withholding orders, including tax levies and child-support judgments.
Provide guidance to lower-level team members.
Develop standard operating procedures and identify opportunities for process improvement.
Test system changes.
Participate in special projects and process payroll for special programs, such as annual open enrollment and quarterly gross-ups.
Work with internal departments, such as IT, to investigate and resolve issues.
Maintain knowledge of applicable payroll laws.
Perform other duties as assigned.