Senior Payroll Representative

Blue Cross Blue Shield of Michigan•Detroit, MI

About The Position

Under minimal supervision, the Senior Payroll Representative performs complex payroll-processing duties and assists personnel across the enterprise with payroll-related inquiries. The role is responsible for bi-weekly payroll and year-end W-2 processing, tax filings, monthly general-ledger verification and closing, employee timecards and attendance corrections, employee records and complex transactions, and garnishment and withholding orders. The representative also guides lower-level team members, develops standard operating procedures, identifies process improvements, tests system changes, supports special projects and programs, investigates issues with internal departments, and maintains knowledge of applicable payroll laws. Other duties may be assigned.

Requirements

At least five years of experience in a payroll environment.
Excellent analytical, organizational, and problem-resolution skills.
Excellent verbal and written communication skills.
Self-motivated and able to work independently and meet established deadlines.
Able to work in a fast-paced environment.
Proficient in current industry-standard PC applications and systems, such as Excel, Word, and PeopleSoft.
Other related skills and/or abilities may be required to perform the job.

Nice To Haves

Bachelor’s degree in Finance, Human Resources, Business Administration, or a related field.
Certified Payroll Professional (CPP) certification.
Current Oracle experience.

Responsibilities

Assist personnel at all levels across the enterprise by answering complex payroll-related inquiries.
Process bi-weekly payroll and year-end W-2s and tax filings.
Verify and close the general ledger monthly.
Verify and process employee timecards and process attendance corrections.
Maintain employee records and enter complex transactions based on submitted documentation.
Process garnishment and withholding orders, including tax levies and child-support judgments.
Provide guidance to lower-level team members.
Develop standard operating procedures and identify opportunities for process improvement.
Test system changes.
Participate in special projects and perform payroll processing for special programs, such as annual open enrollment and quarterly gross-ups.
Work with internal departments, such as IT, to investigate and resolve issues.
Maintain knowledge of applicable payroll laws.
Perform other duties as assigned.