Senior Payroll & HR Technology Specialist

Gallagher•Norwalk, CT

About The Position

The Senior Payroll & HR Technology Specialist supports Gallagher Benefit Services’ HR and Organizational Effectiveness practice by administering complex payrolls and providing payroll and HRIS services to multiple clients. The role manages payroll tax configurations, reconciles quarterly and annual tax filings, and completes other payroll- and HRIS-related projects. It also provides client service across various solutions, supports compliance with federal, state, and local requirements, and identifies opportunities to improve the value and efficiency of clients’ HRIS and payroll platforms. The specialist creates and maintains process, procedure, and training documentation; works effectively in a virtual team or independently; builds client relationships in a customer-centric environment; and manages multiple clients or projects while meeting deliverables and deadlines. The position calls for at least five years of payroll specialist or payroll administrator experience, strong reconciliation and troubleshooting skills, and Excel proficiency.

Requirements

Minimum of 5 years’ experience in a payroll specialist or payroll administrator role.
Proficiency in Excel, including formulas, Pivot Tables, and VLOOKUP.
Attention to detail and problem-solving ability.
Ability to operate in a highly confidential setting.
Experience with reconciliations on a per-payroll basis and quarterly/annual reconciliations.
Ability to troubleshoot issues and identify root causes.

Nice To Haves

Experience with a major payroll/HRIS platform such as ADP, Ceridian, Paychex, Paycom, Paycor, Paylocity, Rippling, UKG, or Workday.
Experience with other HRIS solutions, such as standalone ATS, performance, and benefits systems.
Experience in payroll/HRIS implementations.

Responsibilities

Administer complex payrolls.
Manage day-to-day payroll tax configurations.
Reconcile quarterly and annual tax filings and complete other multifaceted payroll- and HRIS-related projects as needed.
Provide service to multiple clients using various solutions.
Provide best practices and process improvements, and ensure compliance with federal, state, and local jurisdictions.
Create and manage documentation related to processes, procedures, and training.
Work in a virtual team environment or autonomously, completing tasks accurately and efficiently.
Identify and recommend improvements such as training, customization, automation, and enhancements to maximize the value and efficiency of clients’ HRIS and payroll platforms.
Build and maintain client relationships in a customer-centric environment.
Manage several projects and/or clients simultaneously in an organized manner.
Prioritize client deliverables and deadlines.