Senior Patient Access Services Representative

Northwell Health

21h

About The Position

Performs a variety of registration, insurance verification, scheduling, and billing duties in support of inpatient and outpatient access to medical services. Completes complex tasks and may assist with or train other Representatives in their responsibilities. The listed responsibilities are considered essential functions under the Americans with Disabilities Act; related duties not listed are not considered essential functions.

Requirements

High school diploma or equivalent required.
3–5 years of relevant experience required.

Responsibilities

Performs admissions, registration, and scheduling activities.
Obtains patient demographic and insurance information and enters it into the computer system, including information for patients on Medicare or Medicaid.
Verifies patient insurance coverage and related data.
Obtains required insurance authorizations for services and documents authorization approvals and denials in computer systems.
May financially screen self-pay patients who are preregistered or receiving inpatient or outpatient care to establish a method of payment.
Informs and counsels patients or their representatives about available financial assistance.
Collects amounts due from patients at the time of service.
May perform billing, receivables, and related functions.
May follow up on open self-pay accounts, including monthly payment amounts, for collection purposes.
Assists with and/or trains new employees as instructed by a supervisor or manager.
Performs related duties as required.