Senior Patient Access Services Representative

Northwell•Village of New Hyde Park, NY
•$41,780 - $64,340

About The Position

Performs a variety of registration, insurance verification, scheduling, and billing duties in support of inpatient and outpatient access to medical services. Completes complex tasks and may assist with or train other Representatives.

Requirements

  • High school diploma or equivalent required.
  • 3–5 years of relevant experience required.

Responsibilities

  • Perform admissions, registration, and scheduling activities.
  • Obtain necessary demographic and insurance information and enter it into computer systems, including information for patients on Medicare or Medicaid.
  • Verify patient insurance coverage and related data.
  • Obtain insurance authorizations required for services and document authorization approvals and denials in computer systems.
  • May financially screen patients and evaluate and assess self-pay patients who are preregistered or inpatient/outpatient to establish a method of payment.
  • Inform and counsel patients or their representatives about available financial assistance.
  • Collect payments due from patients at the time of service.
  • May perform billing, receivables, and related functions.
  • May follow up on open self-pay accounts, including monthly payment amounts, for collection purposes.
  • Assist with and/or train new employees as instructed by a supervisor or manager.
  • Perform related duties as required.
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